Customer Service Representative

السعودية
  • Understand the demand of consumers to provide timely service and solutions.
  • Utilize available resources to offer precise information in a clear and concise manner.
  • Ensure resolving doubts and queries of customers by providing accurate and suitable information within set deadlines.
  • Maintain a systematic list of all customer data consisting of interactions, documents, and other relevant details.
  • Work with the management team to stay updated on product knowledge and be informed of any changes in company policies.
  • Troubleshoot and resolve product issues and concerns.

Skills

  • Skilled professional with a decent understanding of solving customer problems to offer appropriate solutions.
  • Knowledge of online tools and platforms that enhance customer experience by leveraging appropriate features.
  • Proficient in answering phone calls with professional etiquette and a friendly tone.
  • Portraying impressive communication and interpersonal skills with good command of professional vocabulary.
  • A skilled individual, capable of completing assigned tasks and responsibilities in the defined schedule.
  • Well-versed in handling digital tools and modern computer hardware.
تاريخ النشر: 08 شعبان 1446 - ٦ فبراير ٢٠٢٥
الناشر: Bayt
تاريخ النشر: 08 شعبان 1446 - ٦ فبراير ٢٠٢٥
الناشر: Bayt