Job Description:
- 0-2 years of experience in account management or a similar field.
- Bachelor’s degree in Business Administration, Computer Science, or a related field.
· Act as the main point of contact in all matters relating to client concerns and needs
· Develop a thorough understanding of our products and service offerings to better upsell and cross-sell to clients
· Build and strengthen client relationships to achieve long-term partnerships
· Plan a monthly visit schedule to meet clients and discuss their requirements
· Maintain accurate client records, keeping track of any contract updates and renewals
· Work with sales and other internal teams to develop strategic marketing plans and ensure KPIs are being met
Skills
Qualifications & Skills:
· Bachelor’s degree in Business, IT, or a related field.
· Strong communication and negotiation skills.
· Good attention to detail and organizational skills
•Proficiency in English (written and spoken).
•Ability to manage multiple clients and meet deadlines.