Role Overview:

As an Account Executive (OMS) at Omniful, you will play a pivotal role in driving the growth and success of our Order Management System. You will be responsible for acquiring new clients, building strong relationships, and closing sales to meet revenue goals. This role requires a deep understanding of customer needs, the ability to navigate complex sales cycles, and the skill to articulate the value of Omniful’s OMS solution in a competitive market. You will work closely with cross-functional teams, including Marketing, Product, and Customer Success, to deliver a seamless customer experience.

Key Responsibilities:

●      Sales and Revenue Generation:

○      Act as the closers in the sales process and capable of handling the sales from start to end.

○      Drive new business by prospecting, identifying, and qualifying leads, building a robust pipeline, and closing deals to meet or exceed sales targets for the OMS solution.

○      Conduct discovery calls and product demonstrations, understanding customer pain points, and effectively communicating how Omniful’s OMS addresses their needs.

○      Expected to fully demonstrate the product, and have a deep understanding of the product and the ability to handle 90% of operational questions independently.

○      Negotiate contracts and pricing, ensuring that deals align with Omniful’s value proposition while meeting customer requirements.

●      Customer Relationship Management:

○      Build and nurture relationships with key decision-makers, stakeholders, and influencers within target accounts to drive sales and customer loyalty.

○      Work with Customer Success and Support teams to ensure a seamless handover and onboarding process, helping new clients derive value from the OMS solution quickly.

○      Maintain regular touchpoints with clients post-sale to identify cross-selling and upselling opportunities, enhancing long-term customer value.

●      Collaboration with Internal Teams:

○      Partner with Marketing to align on lead generation campaigns, messaging, and sales collateral that supports prospecting efforts and sales cycles.

○      Collaborate with Product and Engineering teams to relay customer feedback, market trends, and competitive intelligence, influencing the product roadmap and enhancing customer satisfaction.

○      Participate in sales team meetings and training sessions, sharing insights and strategies that contribute to team-wide success.

●      Market and Competitive Analysis:

○      Monitor market trends, competitive offerings, and industry developments, using insights to position Omniful’s OMS solution effectively in customer conversations.

○      Identify and communicate competitive advantages, developing strategies to differentiate Omniful in the OMS market segment.

●      Pipeline and CRM Management:

○      Track and manage all sales activities in the CRM system (e.g., HubSpot), ensuring accurate forecasting and reporting.

○      Provide regular updates on pipeline progress, wins/losses, and opportunities, using data to inform strategies and achieve sales objectives.

Skills

Qualifications:

●      Experience: 3-5+ years of experience as an Account Executive or in a similar sales role, preferably within SaaS, B2B technology, or supply chain solutions.

●      Domain Knowledge: Familiarity with order management systems (OMS), Warehouse Management, and related supply chain or e-commerce technologies is preferred.

●      Sales Skills: Proven ability to manage the entire sales cycle, from lead generation to closing, with strong negotiation and objection-handling skills.

●      Communication Skills: Excellent verbal and written communication skills, with the ability to deliver compelling presentations and build lasting relationships.

●      CRM Proficiency: Experience with CRM tools (e.g., HubSpot) for managing sales pipelines and activities.

Key Competencies:

●      Growth Mindset: Proactive, results-driven approach to identifying opportunities and achieving ambitious targets.

●      Customer-Centric: Deep understanding of customer needs and challenges, with a commitment to delivering solutions that provide real value.

●      Adaptability and Innovation: Ability to pivot and innovate in response to market changes, customer demands, and competitive dynamics.

●      Data-Driven Decision Making: Skilled at leveraging data and analytics to inform sales strategies, forecast revenue, and optimize performance.