Position: Business Analyst

Location: Riyadh, Saudi Arabia

Language Requirement: Fluent in Arabic & English

Job Summary: We are seeking a skilled and dedicated Business Analyst to join our team. The ideal candidate will be fluent in Arabic as well as English and will work closely with our customers on a day-to-day basis. The primary responsibility will be to create Business Requirements Documents (BRDs) and not only ensure seamless communication between the internal & external stake holder but also Bridge gap between business and tech team.

Key Responsibilities:

• Collaborate with customers to gather, analyze, and document business requirements.
• Create detailed BRDs and ensure they are aligned with customer needs and expectations.
• Facilitate meetings and workshops with stakeholders, support the project manager to define project scope and objectives.
• Translate business requirements into functional specifications for the development team.
• Conduct gap analysis and identify areas for process improvement.
• Assist in the development and implementation of business solutions.
• Provide ongoing support to customers, addressing any issues or concerns promptly.
• Ensure all project documentation is up-to-date and accessible to relevant parties.
• Work closely with project managers to ensure timely delivery of projects.

Qualifications:

• Bachelor's degree in Business Administration, Information Technology, or a related field.
• Proven experience as a Business Analyst, preferably in a customer-facing role.
• Fluent in Arabic & English, with excellent written and verbal communication skills.
• Strong analytical and problem-solving skills.
• Proficiency in creating BRDs and other project documentation.
• Has knowledge or ability to navigate through various ERP systems.
• Excellent organizational and time management skills.
• Familiarity with project management methodologies and tools.
• Strong interpersonal skills and the ability to build and maintain relationships with customers.

Preferred Skills:

• Experience in IT industry
• Knowledge of software development lifecycle (SDLC) and agile methodologies.
• Proficiency in using business analysis tools and software.

Personal Traits:

• Detail-oriented and meticulous in documentation.
• Proactive and able to anticipate customer needs.
• Adaptable and open to feedback.
• Strong work ethic and commitment to delivering high-quality results.