Soft Service Officer

Alfanar Projects - السعودية - تبوك

Job Purpose:

To oversee and manage the day-to-day operations of the soft services team, ensuring the efficient delivery of cleaning, security, and other essential soft services.


Key Accountability Areas:

Soft Services Delivery:

  • Coordinate daily operations of housekeeping, laundry, pest control, and other soft services.
  • Ensure timely, efficient, and professional delivery of all soft services.
  • Assist management in developing and implementing work schedules and staff assignments.
  • Train and supervise the non-staff team to equip them with the necessary skills and knowledge for effective performance.

Inventory Management:

  • Oversee inventory levels of supplies and essential items related to soft services.
  • Place orders as needed to ensure uninterrupted service delivery.

Maintenance Coordination:

  • Coordinate minor maintenance and repairs within residential facilities.
  • Liaise with external contractors to address major maintenance issues as required.

Customer Service:

  • Respond promptly and professionally to resident inquiries and complaints.

Safety Compliance:

  • Conduct regular safety inspections and address hazards or risks in a timely manner.


Job Requirements:

Academic Qualification:

  • Diploma Degree in Hospitality or a related field.

Certifications/Vocational Training:

  • Relevant certifications are preferred.

Work Experience:

  • 5 to 10 years of experience in facilities management or a related domain.

تاريخ النشر: 20 رجب 1446 - ١٩ يناير ٢٠٢٥
الناشر: LinkedIn
تاريخ النشر: 20 رجب 1446 - ١٩ يناير ٢٠٢٥
الناشر: LinkedIn