Responsibilities:

1. System Management: 

  - Oversee the operation and maintenance of the delivery system to ensure efficiency and reliability. 

  - Experience in managing delivery applications (aggregator) and how to manage . 

- Monitor system performance continuously and resolve technical or operational issues. 

2. Data Analysis and Performance Optimization: 

  - Collect and analyze delivery and order data to enhance user experience. 

  - Propose technical solutions and improvements to optimize system efficiency.

3. Coordination with Teams: 

  - Collaborate with the development team to ensure seamless implementation of updates and enhancements. 

  - Work with delivery and customer service teams to address challenges. 

4. Complaints and Reporting Management: 

  - Handle complaints and feedback related to the system and work on resolving them. 

  - Prepare regular performance reports and provide recommendations to senior management. 

5. Security and Quality Assurance: 

  - Ensure security and quality standards are applied in all delivery system operations. 

Skills

 Qualification:

 - Bachelor’s degree in business administration, Information Technology, or a related field. 

Experience:

Minimum of 1-3 years.

Skills and Qualifications:

• Strong data analysis and reporting skills.
• In-depth understanding of delivery technologies and supply chain operations.
• Ability to work under pressure and solve problems effectively.
• Excellent communication and leadership skills.
• Familiarity with delivery management and e-commerce applications.
• Experience working with databases and relevant software tools.