Security Officer Job Description:
Hotel security personnel ensure the safety of guests, employees, and property. They patrol the hotel grounds, monitor security cameras, and handle administrative tasks. This full-time position requires strategic thinking and attention to detail, with officers reporting to hotel management and collaborating with local police as needed.
Responsibilities:
Perform Surveillance: Patrol hotel areas, providing reassurance to staff and guests. Some may monitor activities from a surveillance room.
Escort Guests and Staff: Safely escort individuals to and from the hotel, particularly during late hours or when handling disruptive guests.
Maintain Order: Manage crowd control during conferences or events to ensure a positive atmosphere.
Report Suspicious Activity: Communicate any unusual behavior to supervisors in real time and document resolved incidents.
Investigate Disturbances: Respond to noise complaints or reports of suspicious individuals promptly.
Skills and Qualifications: Hotel security officers should work discreetly and remain calm under pressure to manage disturbances and identify threats quickly effectively.