Job Title: Operations Manager

Overview:

The Head of Operations Manager is responsible for overseeing the daily operations of the organization, driving process improvements, and ensuring operational efficiency. This role involves strategic planning, budget management, team leadership, and cross-departmental collaboration to meet organizational goals.

Key Responsibilities:

1. Operational Strategy: Develop and execute strategies to improve operational performance.
2. Team Leadership: Manage and motivate the operations team, providing coaching and performance reviews.
3. Process Optimization: Implement improvements to streamline workflows and reduce costs.
4. Financial Oversight: Oversee budgeting, expenses, and resource allocation.
5. Supply Chain Management: Manage resources, inventory, and supplier relationships.
6. Compliance & Risk Management: Ensure operations meet legal and safety standards.
7. Customer Satisfaction: Ensure processes meet customer expectations and address feedback.
8. Reporting: Provide regular reports on performance and operational goals.

Qualifications:

• Education: Bachelor’s degree in Business or related field; MBA is a plus.
• Experience: 8-10 years in operations management, with leadership experience.
• Skills: Strong leadership, analytical thinking, communication, and problem-solving skills.