- Responsible for achieving individual and retail goals, daily, weekly and monthly goals.
- Carry out the employer's procedures
- Maintains a high level of sales service
- Responsible to inform the line manager of any changes, discrepancies in money
- Responsible for displaying stocks of goods in accordance with the instructions of the Employer as soon as possible
- Responsible for ensuring that all products are declared and labeled with a bar code in accordance with the law.
- Participates in the internal inventory of retail sales at the behest of the immediate superior, Regional Manager and Retail Coordinator
- Participates in training and continuous improvement of the level of knowledge about products and sales skills
- Responsible for personal appearance according to the instructions of the Employer (hair, nails, uniform, makeup)
- Participates in the display of goods according to the instructions of the Employer
- Ensures that the products on display are always clean according to the instructions of the Employer
- Responsible for all lack of funds in the cash register of the facility
- Responsible for the immediate sale, packaging and payment of goods,
- Control the quality and quantity of the goods received and inform the superior of irregularities
- receiving, unloading and unpacking of goods,
- Informing customers about the terms of sale, purpose and properties of the goods,
- up-to-date keeping of various records (inventory, own daily performance in turnover, turnover book, complaint book, etc.),
- Receipt and control of the validity of customer complaints,
- Monitoring the needs and habits of customers in order to improve the sale of goods,
- Consistent compliance with the provisions of legal acts relating to the sale object,
- Training and assistance to new employees
· Checking the availability of items for online trade and separating goods on reservation for online store
· Packaging of processed orders according to delivered invoices in accordance with the existing procedure Packaging of processed orders (printing invoices, writing cards, packaging for couriers)
· Communication with the courier service regarding the delivery and collection of packages for online trade.
· Receipt of returns for the online store and return of the product for sale after the return has been processed
· Communication with the e-commerce team regarding all segments of business in online commerce at the request of the e-commerce team
- Responsible for the operation and hygiene of the retail store, including the warehouse premises;
- In the absence of the manager of the retail store and the deputy of the retail store, he is responsible for the results of the retail sale
- As well as other tasks arising from the workplace, and by order of the manager and director and other tasks.
Skills
Education: Level 3 - vocational secondary education lasting three years, non-formal adult education (min. 960 hours) or Level 4 - secondary education lasting 4 years (vocational, artistic, gymnasium).
Computer Skills: Computer Skills, MS Office
English language proficiency
IMMEDIATE SUPERIOR: retail store manager-senior
DIRECTLY SUBORDINATE:/