Lead the operations of the B2B sector by managing sales and operations across the

Kingdom, ensuring growth in diverse industries.

This includes client acquisition, retention, and workforce performance to maximize revenues and improve client return rates while reducing churn.

Skills

Key Responsibilities:

Strategic Responsibilities:

Financial Target Setting:

o Develop and cascade financial targets for the business unit to Sales

and Operations Managers.

o Targets include client acquisition, industries, contract duration, worker

headcount, and revenue.

Policy & Procedure Development:

o Prepare and update departmental policies and procedures.

o Ensure smooth communication and implementation of changes.

Budget Management:

o Prepare and consolidate departmental budgets.

o Monitor operating expenses, aligning them with approved budgets.

Executive Leadership:

o Meet regularly with the CEO to communicate updates and develop

operational plans.

o Align operational plans with overall company strategy.

o Oversee performance appraisals and manage training needs for direct subordinates.

Executive Responsibilities:

Pricing & Competitiveness:

o Approve service pricing, ensuring competitiveness in the market.

o Update pricing according to market conditions and seasonal trends.

o Coordinate with the Marketing Director for promotional campaigns.

Regional Office Planning:

o Establish and update regional office plans, targeting industries based

on market analysis and seasonality.

• MBA or equivalent master’s program (preferred).