Facility Operations Management:

1. Oversee Daily Operations:

• Manage and supervise the day-to-day operations of the facility, ensuring efficient workflow and productivity.
• Monitor facility systems and processes (e.g., HVAC, lighting, elevators) to ensure they are functioning properly.
• Ensure that the facility meets operational goals, safety standards, and regulatory compliance requirements.

1. Maintenance and Repairs:

• Coordinate and oversee routine maintenance and emergency repairs of facility infrastructure and equipment.
• Ensure that all maintenance activities are carried out efficiently, minimizing downtime or disruption to operations.
• Collaborate with external contractors or service providers for specialized maintenance tasks when needed.

1. Safety and Compliance:

• Enforce and ensure adherence to safety protocols and regulations, maintaining a safe working environment for all employees and visitors.
• Conduct regular safety inspections and audits to identify potential hazards and ensure compliance with health and safety laws.
• Respond to emergencies and incidents (e.g., fire alarms, security breaches) promptly, coordinating with emergency services when necessary.

1. Facility Cleaning and Upkeep:

• Ensure that the facility is clean, well-maintained, and aesthetically pleasing.
• Oversee janitorial and housekeeping teams to ensure that common areas, offices, and restrooms are consistently maintained to high standards.

Staff Supervision and Leadership:

1. Team Leadership:

• Supervise a team of facility staff, including maintenance workers, janitors, and security personnel.
• Schedule shifts, monitor team performance, and ensure that tasks are completed in a timely and efficient manner.
• Provide training, coaching, and performance feedback to team members, fostering a positive and productive work environment.

1. Staff Development:

• Identify skill gaps within the team and provide relevant training to enhance team performance.
• Conduct performance reviews and assist with staff development plans to align individual and team goals with facility objectives.

1. Task Coordination:

• Delegate tasks and responsibilities to team members according to their skills and workload capacity.
• Monitor task completion, ensuring that quality standards and deadlines are met.

Operational Efficiency and Problem-Solving:

1. Process Improvement:

• Identify opportunities for improving operational efficiency and cost-effectiveness in facility management.
• Implement process improvements or new technologies to streamline facility operations and reduce overhead costs.

1. Issue Resolution:

• Address and resolve any operational issues that arise, including maintenance challenges, staffing concerns, or equipment malfunctions.
• Serve as the first point of contact for any operational issues or emergencies and coordinate with other departments to find solutions.

Budget and Resource Management:

1. Budget Oversight:

• Assist in managing the facility’s budget, including expenses related to maintenance, repairs, utilities, and staff resources.
• Monitor and track facility-related costs, ensuring adherence to the approved budget and identifying opportunities for cost savings.

1. Inventory Management:

• Oversee inventory of supplies and materials required for facility operations, ensuring that stock levels are maintained and orders are placed as needed.
• Ensure that resources are used efficiently and effectively, minimizing waste and unnecessary expenditure.

Collaboration and Communication:

1. Cross-Department Coordination:

• Collaborate with other departments (e.g., HR, IT, Security, or Procurement) to ensure smooth and efficient facility operations.
• Ensure that any special requests or operational changes are communicated clearly to all relevant stakeholders.

1. Reporting:

• Prepare regular reports on facility performance, including maintenance schedules, safety audits, inventory usage, and team productivity.
• Provide updates on any ongoing facility issues, progress on improvement projects, or upcoming maintenance tasks.

Skills

Education and Experience:

• High School Diploma or Equivalent (required)
• Associate’s or Bachelor’s Degree in facilities management, business administration, operations management, or a related field (preferred)
• 5+ in FM management (Hard and Soft)
• Prior experience in a supervisory role, ideally within a facilities management context.

Skills:

• Leadership and Team Management: Ability to lead, motivate, and manage a diverse team of staff effectively.
• Organizational Skills: Strong ability to plan, organize, and prioritize tasks to ensure smooth facility operations.
• Problem-Solving: Quick thinking and proactive in identifying and solving operational challenges.
• Communication: Excellent written and verbal communication skills to interact with staff, management, contractors, and vendors.
• Knowledge of Facility Systems: Familiarity with building systems (HVAC, plumbing, electrical) and facility maintenance best practices.
• Safety Compliance: In-depth knowledge of health, safety, and environmental regulations applicable to facility operations.
• Budgeting and Resource Management: Experience in managing facility budgets and resource allocation efficiently.
• Technical Proficiency: Experience with facility management software, maintenance tracking tools, and Microsoft Office Suite (or equivalent).

Certifications (Optional):

• Certified Facility Manager (CFM) (from IFMA or similar organizations)
• OSHA Certification (Occupational Safety and Health Administration)
• First Aid/CPR Certification
• Certified Maintenance Manager (CMM) or similar certifications in maintenance or facility management.