Job Summary:
The Facility Supervisor will be responsible for overseeing the operations and maintenance of a diverse portfolio, including four Private Villas, Residential Compound with a swimming pool, commercial properties like banquet hall and drive thru and shopping mall. This role requires a highly skilled individual with extensive experience in facilities management, capable of managing multiple teams, ensuring the highest standards of work quality, and executing detailed reporting functions.
Key Responsibilities:
▪ Oversee day-to-day operations and site team management for maintenance and operation of multiple properties.
▪ Develop and implement standard operating procedures (SOPs) for maintenance and operations, including HVAC units, exhaust fans, electrical distribution panels (DP), pumps, motors, and cold storage systems.
▪ Conduct regular inspections of facilities to ensure HVAC units, exhaust fans, electrical systems, pumps, and motors are functioning correctly and to identify any operational issues.
▪ Manage preventive and corrective maintenance schedules for all equipment and systems, ensuring timely and effective resolution of issues related to HVAC units, electrical DP, pumps, and cold storage.
▪ Supervise maintenance teams and coordinate tasks, ensuring high-quality execution of maintenance work for HVAC systems, motors, and other critical infrastructure.
▪ Ensuring cost-effective solutions while maintaining high standards of work for equipment and facilities.
▪ Lead and support maintenance and operations teams, providing short site training, guidance, and performance evaluations to enhance team productivity and efficiency.
▪ Perform regular site visits to each property to oversee operations, address issues, and ensure compliance with operational standards and safety regulations.
▪ Coordinate with property managers and stakeholders to align maintenance activities with specific property requirements and operational schedules.
▪ Implement and monitor quality control measures for maintenance work for hard services and soft services .
▪ Supervise soft services, including security personnel, gate attendants, and the maintenance of safety signages to ensure the security and safety of all properties.
▪ Oversee customer satisfaction by addressing tenant and client inquiries and concerns promptly, ensuring a high level of service and satisfaction.
▪ Prepare and present detailed reports on maintenance activities, operational performance, and team performance to line leader and management
▪ Maintain accurate records of maintenance work, equipment status, and operational metrics, including inspections and repairs on HVAC units, exhaust fans, and other systems.
▪ Ensure compliance with health, safety, and regulatory requirements for all properties, implementing and enforcing safety protocols and emergency procedures.
▪ Stay updated on industry best practices and regulatory changes, integrating them into maintenance and operational procedures as necessary.
Skills
Qualifications:
• Diploma or Bachelor Degree preferably in technical field like Mechanical technology or Electrical technology Facilities Management, or a related field. Relevant certifications
• Minimum of 5 years of experience in facilities management, with a focus on managing multiple properties and teams.
• Strong technical knowledge of building systems, including HVAC, electrical, and plumbing systems.
• Proven experience in managing maintenance operations and ensuring high standards of work quality.
• Excellent leadership and team management skills, with the ability to coordinate and motivate diverse teams.
• Exceptional organizational and problem-solving abilities, with strong attention to detail.
• Effective communication skills, both verbal and written, with the ability to prepare and present detailed reports.
Working Conditions:
• The role involves daily site visits and may require occasional travel between properties.
• Ability to work flexible hours and respond to emergencies as needed(some time out of duty hours)