Key Responsibilities:

• Data Center Management
• Operations Oversight: Manage power, cooling, and physical security for smooth data center operations.
• System Monitoring: Implement alerts and alarms to ensure prompt response to critical issues.
• Maintenance and Upgrades: Schedule and supervise maintenance, updates, and hardware/software testing for stability.
• Capacity Planning: Monitor and forecast space, power, and cooling needs to align with growth and technology trends.
• Staff Supervision: Lead and support a team of data center technicians, providing training and guidance.
• Vendor Management: Collaborate with third-party vendors to ensure SLAs are met and quality standards maintained.
• Backup Management
• Data Backup Strategy: Develop and maintain an effective backup and recovery plan.
• Testing and Validation: Regularly test backup systems and recovery processes for integrity and compliance.
• Disaster Recovery: Align data center operations with broader disaster recovery and business continuity plans.
• Documentation: Maintain detailed records of backup procedures, configurations, and recovery steps.
• Qualifications:
• Education: Bachelor’s degree in Computer Science, IT, or a related field preferred.
• Experience: 5+ years in data center operations, including 2+ years in a supervisory role.
• Certifications: Preferred certifications such as CDCMP, CompTIA Server+, or backup technology-specific credentials.
• Key Skills:
• Technical Proficiency: Expertise in servers, networking, storage, and infrastructure systems.

Skills

• Backup & Recovery Knowledge: Strong understanding of backup technologies and disaster recovery.
• Problem Solving: Effective troubleshooting skills to minimize downtime.
• Team Management: Proven ability to lead teams in high-availability environments.
• Vendor Management: Skilled in handling vendor relationships and contract negotiations.
• Additional Requirements:
• Willingness to work nights, weekends, or holidays for maintenance and emergencies.
• Physically capable of lifting up to 50 lbs and working in a demanding environment.