• Provide a welcoming, engaging and friendly environment to all customers; engage with new and regular customers
• Prepare and serve hot and cold beverages such as speciality coffee and teas, and other food products (e.g., sandwiches, muffins, baked goods, etc.)
• Accurately take customer orders including all preferences
• Provide menu assistance to customers to get them what they want while serving them efficiently to maintain appropriate customer flow
• Make product recommendations, highlight various brewing methods and upsell other menu items
• Receive and take payments (cash, card, mobile)
• Provide and package menu items for either on premise consumption or take-out
• Monitor proper operation of brewing and other food equipment; resolve and/or report any equipment problems promptly for resolution
• Help track food and supply inventory (e.g, in display cases, behind counter, etc.) and assist with restocking as necessary
• Help maintain and keep all serving, food & beverage preparation and common areas sanitary and clean
• Follow all health and safety guidelines and procedures
• Provide customer feedback and response to new menu items to store management
• Learn and stay current on all menu items, ingredients, brewing and preparation methods and specialty/new items

Skills

• Provide a welcoming, engaging and friendly environment to all customers; engage with new and regular customers
• Prepare and serve hot and cold beverages such as speciality coffee and teas, and other food products (e.g., sandwiches, muffins, baked goods, etc.)
• Accurately take customer orders including all preferences
• Provide menu assistance to customers to get them what they want while serving them efficiently to maintain appropriate customer flow
• Make product recommendations, highlight various brewing methods and upsell other menu items
• Receive and take payments (cash, card, mobile)
• Provide and package menu items for either on premise consumption or take-out
• Monitor proper operation of brewing and other food equipment; resolve and/or report any equipment problems promptly for resolution
• Help track food and supply inventory (e.g, in display cases, behind counter, etc.) and assist with restocking as necessary
• Help maintain and keep all serving, food & beverage preparation and common areas sanitary and clean
• Follow all health and safety guidelines and procedures
• Provide customer feedback and response to new menu items to store management
• Learn and stay current on all menu items, ingredients, brewing and preparation methods and specialty/new items