الوظائف / وظائف كول سنتر / Call Center Agent

Call Center Agent

السعودية
  • Manage inbound and outbound calls in a timely manner.
  • Assess the exact requirements of customers and provide appropriate solutions with utmost clarity and conciseness.
  • provide information to the customer about our products and create lead using proper lead type.
  • Contribute to the company's growth by improving the number of connections using pleasant and informative conversations.
  • Manage a comprehensive call center record by storing data related to all incoming and outgoing official telephonic conversations.
  • Enhance customer satisfaction by reducing call waiting and offering a delightful telephonic conversation.

Skills

  • Expertise in working as a call center professional in a professional agency or BPO.
  • Good command of verbal communication skills to intrigue the listener and provide accurate information.
  • Ability to multi-task.
  • Strong command of handling relevant computer operation activities to boost overall work productivity.
  • Good command of effective negotiations with a knack for explaining all the benefits of a product or service.
  • Exhibiting the eagerness to innovate and enhance the existing work output by working on constructive feedback.
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تاريخ النشر: 23 جمادى الأولى 1446 - اليوم
الناشر: Bayt
تاريخ النشر: 23 جمادى الأولى 1446 - اليوم
الناشر: Bayt