General Description of Role and Responsibilities:
- Manage and facilitate all continuous improvement initiatives and strategies and analyze company processes and procedures.
- Analyze the company processes and procedures and develop process enhancement strategies. Establishing norms and standards of company performance.
- Establish the section's operating processes and procedures.
- Investigate shortfalls, issues, and complaints in current business processes.
- Establish company performance norms and standards, using metrics to support process owners in linking projects to strategic operational objectives.
- Monitor staff performance and organizational processes.
- Collaborate with other stakeholders to enhance productivity and staff satisfaction.
- Assist teams in developing Lean road maps to use in the deployment of strategic objectives and communicate ideas and opinions to other members of management.
- Manage staff cohorts and teams of various sizes.
- Train, mentor, and guide team members in new processes.
- Ensure successful definition and execution of large, cross-functional improvement initiatives tied to annual strategic priorities.
- Collaborate with other stakeholders to enhance productivity and staff satisfaction.
- Stay up-to-date with developments in management and process optimization. Identifying best practices within and outside the company and serving as a channel for best-practice sharing and adoption across business units
- Training, mentoring, and guiding team members in new processes.
- Informs themselves of the relevant Quality, Environmental, Safety and Occupational Health Policies, Manuals and Procedures within Hill International and ensures continued compliance with these requirements while employed by Hill.
- Perform other duties as assigned by the line manager/supervisor.
Skills
Qualifications, Experience, Knowledge and Skills:
- Bachelor's Degree in Engineering or relevant degree from an accredited University.
- Minimum 20 years experience of direct professional oversight of the following functional areas: Project Controls (Cost, Schedule, Scope, Trends); Environment, Safety and Health; Risk Management; Contracts, Procurement; Financial management; Quality Assurance and Quality Control. Experience gained on large projects.
- Preferably with professional certification in change management.
- Ability to operate and manage the Excellence department and direct the staff.
- Expert knowledge of project process improvement, change management, leadership initiatives and managing change in the infrastructure industry environment with major government and/or semi-government projects (preference for Middle East and in KSA experience).
- Excellent verbal and written communication skills demonstrated.
- Ability to prepare and present effective oral and written reports.
- International Experience: Experience working internationally (preference KSA experience).