Job Description

Sales Representative for Rice Export Business

Company: Grand Eagle International Trading Company Private Limited

Location: Saudi Arabia (Jeddah, Riyadh, Dammam, and other key regions)

Industry: FMCG – Rice Export

Position Overview:

Grand Eagle International Trading Company seeks a motivated and skilled Sales Agent to represent our premium-quality Pakistani rice products in the Saudi Arabian market. The Sales Agent will focus on building relationships with B2B clients, including wholesalers, retailers, and food service providers, to expand the company's presence in the region.

Key Responsibilities:

1. Sales and Client Acquisition:

• Identify and engage with potential B2B customers such as wholesalers, supermarkets, restaurants, and distributors in Saudi Arabia.
• Conduct cold calls, email outreach, and direct sales presentations to introduce the company’s rice products.
• Develop and maintain relationships with key clients, fostering long-term partnerships.
• Achieve monthly and quarterly sales targets and contribute to overall market growth.

1. Product Knowledge:

• Demonstrate a deep understanding of the company’s rice offerings, including product specifications, certifications (e.g., Halal), and supply chain practices.
• Stay updated on market trends, competitor products, and pricing to ensure competitive positioning.

1. Negotiation and Deal Closing:

• Prepare and present customized pricing proposals and product demonstrations based on the client's needs.
• Negotiate contracts and close deals while ensuring profitability and customer satisfaction.

1. Market Research and Strategy:

• Analyze local market trends and customer preferences to adapt sales strategies.
• Gather intelligence on competitors and emerging opportunities to inform product positioning.

1. Customer Service and Relationship Management:

• Provide top-tier customer service by responding to client inquiries and concerns in a timely and professional manner.
• Follow up with clients post-sale to ensure product satisfaction and secure repeat business.

1. Collaboration:

• Coordinate with internal teams, including logistics and supply chain, to ensure timely product delivery and smooth order fulfillment.
• Work closely with local distributors to expand market reach and enhance product visibility.

1. Reporting:

• Maintain detailed records of sales activities, client communications, and market insights using CRM software.
• Report sales performance and market feedback to the management team for strategic planning.

Qualifications:

• Experience: 4 years BBA/BSC and a minimum of 2-4 years of sales experience, preferably in the food or FMCG industry. Experience in B2B sales and familiarity with the Saudi Arabian market is highly desirable.
• Language Skills: Proficiency in both English and Arabic is essential.
• Knowledge: Understanding of the Saudi Arabian rice market and import regulations is a strong advantage.
• Skills:
• Strong communication and negotiation skills.
• Ability to work independently and achieve sales targets.
• Proficiency in CRM tools and Microsoft Office suite.
• Cultural Awareness: Experience working in Saudi Arabia or the Middle East, with an understanding of cultural norms and business practices.

Key Performance Indicators (KPIs):

• Achieve sales targets within defined territories.
• Successfully onboard new B2B clients (wholesalers, retailers, etc.).
• Increase market penetration for Grand Eagle's rice products.
• Ensure a high customer retention rate by providing excellent post-sale support.

Compensation:

Competitive base salary with performance-based commission. Additional incentives for reaching quarterly sales milestones.

Interested candidates should send their resumes to apply

Skills

Skills

Here are key job skills that sales agents, especially those in the food and FMCG industries, should possess to succeed:

1. Product Knowledge

• Understanding of Rice Products: Sales agents should have in-depth knowledge of the types of rice (Basmati, non-Basmati), their origin, processing methods, quality standards, and certifications like Halal, which are crucial for the Saudi market.
• Competitor Analysis: Ability to differentiate the company's products from competitors and explain the unique selling propositions (USPs).

2. Communication Skills

• Persuasive Communication: Ability to articulate the benefits of the product and build a strong rapport with potential clients.
• Multilingual: Fluency in both English and Arabic is a significant advantage when targeting Saudi buyers and distributors.
• Listening Skills: Understanding client needs, objections, and preferences to offer tailored solutions.

3. Negotiation and Closing Skills

• Deal Structuring: Expertise in creating win-win deals that are mutually beneficial, especially with B2B buyers.
• Pricing and Discounting: Knowledge of bulk pricing, discounts, and trade terms to help close deals effectively.

4. Customer Relationship Management (CRM)

• Building Long-term Relationships: Strong customer service orientation to nurture existing relationships and generate repeat business.
• CRM Software: Proficiency in using CRM tools to track sales, follow up on leads, and manage customer data.

5. Market Knowledge

• Local Market Understanding: Awareness of the Saudi market dynamics, including demand trends, competitors, regulations, and distribution networks.
• Cultural Sensitivity: Understanding of cultural norms and business etiquette in Saudi Arabia is crucial for successful negotiations.

6. Sales Planning and Forecasting

• Strategic Thinking: Ability to forecast demand, set sales targets, and develop plans to achieve them.
• Time Management: Efficiently managing time to cover multiple clients and territories.

7. Adaptability and Problem-Solving

• Handling Objections: The ability to address client concerns and objections, whether about product quality, pricing, or delivery.
• Flexibility: Adapting to changing market conditions or buyer preferences is crucial for staying competitive.

8. Tech Savvy

• Digital Sales Tools: Comfort with online sales tools, email marketing, and social media platforms to engage with clients.
• Reporting Tools: Ability to generate and interpret sales reports to inform future strategies.

9. Persistence and Resilience

• Cold Outreach: Willingness to engage in cold calling and emailing, often dealing with rejections, and staying motivated to find new leads.
• Follow-ups: Diligently follow up with leads and maintain consistent communication with prospects.

10. Teamwork and Collaboration

• Collaboration with Logistics and Supply Chain Teams: Ensuring seamless coordination with internal teams to guarantee timely deliveries and fulfill customer commitments.
• Working with Distributors: Experience collaborating with local distributors to optimize product availability.