الوظائف / وظائف كول سنتر / Contact Center

Contact Center

السعودية
  • Attend and manage formal calls and provide accurate and concise information without any delay.
  • Provide accurate information to the caller, catering to all the necessary inquiries.
  • Keep the customer interested in the features and utility of a product through effective telephonic communication.
  • Build sustainable relationships and engage customers by taking the extra mile.
  • Back up all the call history details by effectively utilizing the company's call center database.
  • Address the customers in a friendly tone and provide them with the best experience possible, minimizing customer wait/ hold time.

Skills

  • Prior exposure to working in a call center or customer service support profile.
  • Efficient in communicating clearly with the caller by following appropriate telephonic etiquette.
  • Ability to multi-task.
  • Fluent command of computer technologies and basic operations for conducting the assigned tasks productively.
  • Refined communication skills with an ability to persuade customers.
  • Portraying a positive outlook towards suggestions from the management related to required improvements.
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تاريخ النشر: 02 جمادى الأولى 1446 - اليوم
الناشر: Bayt
تاريخ النشر: 02 جمادى الأولى 1446 - اليوم
الناشر: Bayt