COMPANY OVERVIEW

NEOM is an accelerator of human progress and a vision of what a new future might look like. A region in northwest Saudi Arabia on the Red Sea, NEOM is being built from the ground up to include hyperconnected, cognitive cities, ports, next-generation infrastructure and industries, enterprise zones, research centers, sports and entertainment venues and tourist destinations.

As a destination, it will be a home for people who dream big and want to be part of building a new model for exceptional livability, creating thriving businesses and reinventing environmental conservation.

As a workplace, it is a place for people who share our core values of care, curiosity, diversity, passion, respect, and becoming a catalyst for change.

Are you ready to help NEOM find solutions to the world’s most pressing challenges? Are you prepared to create a lasting legacy that benefits generations to come? Then we want to hear from you!

ROLE OVERVIEW

As a Sales Operations Business, you will own the product development of Salesforce Sales Cloud by implementing business requirements.

KEY ACCOUNTABILITIES & RESPONSIBILITIES

Analysis

• An ability to analyze business and key stakeholder needs
• Identify gaps in the process, and work with the development team to solution.
• Problem-solving and analytical thinking

CRM Solution Management

• A firm understanding of Salesforce Sales Cloud and CRM sales best practices
• Determine ways to optimize user engagement
• Sprint management and execution cadence aligned to the DevOps team.

Documentation

• Detail business requirements and articulate this back to key senior stakeholders
• Proficiency in collating and storing information in an organized manner. 

Data Management

• Comfortable with leveraging and handling data.
• Understand how to analyze the data patterns, avoiding duplicates, and best data governance practices. 

Problem Solving

• The ability to see a problem and make quick decisions with limited information. 

Project Management

• Effective time and program management to meet strategic and programmatic deliverables.
• Plan, execute, allocate, deliver, resolve and take on the changes suggested by internal stakeholders.
• Creating SoW’s, managing program deliverables

Testing

• Manage the execution and analysis of testing programs (UAT)

EXPERIENCE & QUALIFICATIONS

Knowledge, Skills, and Experience

• Salesforce: Sales Cloud; Service Cloud; Experience Cloud
• Analytics Platforms: CRM Analytics; PowerBI; Lytics; Tableau; Teallium
• Communicate project concepts and outcomes to client project stakeholders,
• Strong understanding of sales operations, sales performance, business processes, financial modelling, legal and contracts delivery
• Creative customer campaign background is preferred (with experience on major real estate development projects).
• 4 years’ + hands-on experience with sales/CRM platforms/tools

Preferrable:

•  Sales Cloud certifications
• 3 years + Sales Cloud experience
• Real Estate experience
• KSA/GCC experience

Qualifications

• Bachelor’s degree in Business Administration, Finance, Business Operations or comparable.