• Applying advanced methodologies to analyse and design solutions, translating client business requirements into technical solutions in the digital domain.


• Recommending and leveraging modern digital technologies to meet customers' business requirements effectively.


• Leading requirements gathering sessions with clients to analyse existing processes, identify desired future states, and obtain client sign-off on deliverables.


• Estimating effort and skill levels required for proposal fulfilment.


• Developing technical proposals ensuring compliance with technical aspects and reviewing overall proposals for consistency before submission.


• Creating project scope work breakdown structures, highlighting task interdependencies, and submitting them to the Project Manager.


• Reviewing application and technical architecture deliverables throughout development testing to ensure quality and requirement traceability.


• Negotiating conflicts with stakeholders, consolidating agreed actions, and documenting final decisions.


• Analysing client business needs to define required solutions, preparing and presenting necessary documents, presentations, demos, and proof of concepts.


• Acting as the primary technical contact with clients during solution design and as a reference for implementation teams.


• Leading implementation activities, particularly for rapid delivery solutions, when necessary.


• Collaborating with software architects to prepare comprehensive end-to-end solution architectures that align with sold solutions and customer needs.


• Reviewing and conducting package-specific training for clients, including training material and user manuals.


• Developing, reviewing, and approving statements of work (SOW) before signing.


• Evaluating vendors in collaboration with the Pre-Sales team.


• Participating in initiatives and research & development activities as required.


• Reviewing and compiling compliance matrices demonstrating proposed IT platform capabilities for submission by the presales team.


• Supervising, reviewing, and approving functional specifications related to proposed applications and obtaining client alignment.


• Acting as the technical expert on projects, resolving issues as they arise.


• Conducting awareness sessions with project teams to explain project scope and objectives.


• Reviewing all future state processes and application requirements to ensure technical soundness, adherence to project scope, and meeting customer expectations.

Skills

• Passion for designing solutions and collaborating with teams to customize solutions to meet customer requirements.


• Demonstrated ability to take personal ownership and maintain high professional standards, with a flexible and responsive work style.


• Strong multitasking abilities and the capacity to work effectively under pressure.


• Excellent leadership and people management skills.


• Strong communication, interpersonal, and presentation skills.


• Excellent command of the English language.