Call Center Agent

السعودية
  • Attend and manage formal calls and provide accurate and concise information without any delay.
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
  • provide information to the customer about our products and create lead using proper lead type.
  • Take the initiative to build fruitful connections through fluent and engaging communication.
  • Maintain necessary call log details using the latest technology available in the company's cloud or digital database.
  • Offer optimum call support service by initiating conversations in a respectful and welcoming tone.

Skills

  • Previous experience in a customer support role.
  • Good command of verbal communication skills to intrigue the listener and provide accurate information.
  • Showing high efficiency along with handling several tasks in the daily routine.
  • Good computer skills.
  • Smart communicator with the potential to elaborate practical advantages of the company's products.
  • Portraying a positive outlook towards suggestions from the management related to required improvements.
تاريخ النشر: 03 ربيع الثاني 1446 - اليوم
الناشر: Bayt
تاريخ النشر: 03 ربيع الثاني 1446 - اليوم
الناشر: Bayt