Duties and Responsibilities

• Implement enterprise application projects, directing requirements definition, development, validation, and ongoing maintenance activities. Planning, developing.
• Fiscally responsible for Application Service’s actual-to-budget expenditures, adjusting expenditure patterns/trends as needed to comply with budgeted amounts.
• Prepare, revise, finalize, and submit the annual budget forecast for the Applications Services Department and related technologies.
• Assesses institutional needs and provides analysis of computer information systems, processes, and support.
• Provide guidance, leadership, and mentoring to a team of Application Services professionals.
• Supports and develops the technical expertise needed to meet long-term business needs.
• Manage staff by reviewing, approving, and allocating work and work assignments among staff.
• Develop and lead Process Improvement initiatives by participating in District user group meetings to identify areas where Application Services can assist in problem-solving or recommend solutions.
• Communicates cross-divisionally and coordinates with the user and technical groups regarding applications, developing application solutions, and determining system requirements and modifications of systems.
• Plan project materials, labor, timelines, and objectives.
• Coordinates and tracks customer service requests.
• Establishes, monitors, and ensures compliance with system standards and applicable regulations.
• Develop procedures, structures, and contracts for the support, maintenance, and security of systems.
• Performs quality assurance at technical and procedural levels.
• Explores innovations and trends in technology for institutional applicability.
• Compiles data and performs analysis; provides written and oral reports and proposals to management.
• Maintains accurate and complete system documentation and business records.
• Serve as the primary liaison between third-party vendors, state and local regulatory and contract offices, college staff, and counterparts in other colleges.
• Complies with All DACO Policies and procedures including Safety and reporting hazards.
• Performs other related duties as assigned and any additional ad-hoc will be assigned as per work requirements.

Job Requirement

Education

A bachelor’s degree in information technology, Information Systems, Business Administration, or equivalent.

Years of Experience

Minimum of 7 years’ experience.