Job Summary:

The Quality Officer is responsible for ensuring that the organization meets established quality standards in products and services. This role involves developing, implementing, and monitoring quality assurance processes, conducting audits, and collaborating with various teams to promote a culture of continuous improvement.

Key Responsibilities:

Quality Assurance:

Develop and implement quality management systems and procedures.

Conduct regular quality audits and inspections to ensure compliance with standards.

Data Analysis:

Analyze quality performance metrics and prepare reports for management.

Identify trends, discrepancies, and areas for improvement.

Process Improvement:

Collaborate with cross-functional teams to identify opportunities for process improvements.

Lead initiatives aimed at enhancing product quality and operational

efficiency.

Customer Feedback:

Gather and analyze customer feedback to identify quality issues.

Work with relevant departments to address and resolve quality concerns.

Documentation:

Maintain accurate records of quality inspections, audits, and corrective actions.

Ensure proper documentation is in place for quality management processes.

Qualifications:

Bachelor’s degree in Quality Management, or a related field.

Proven experience in quality assurance or quality control.

Strong analytical and problem-solving skills.

Excellent communication and interpersonal skills.

Familiarity with quality management systems (e.g., ISO 9001).

Attention to detail and a commitment to quality.

Proficient in MS Office.

Strong organizational and time-management skills