Administration & Logistics Coordinator

Richemont - Saudi - Riyadh
MAIN PURPOSE

The RCS Security & Administration Coordinator is mainly responsible to manage repairs reception and shipping within the framework defined with the Logistics

& Compliance department

KEY RESPONSIBILITIE 1/ Repair Inbound

  • Receiving of goods on the Platform in a secured way according to procedures and compliance (SAS, identify damaged parcels, stamping. Filing, video tracking) from Carriers/Dealers
  • Ensuring secured, cautious and fast opening of the parcels
  • Ensuring correct conditioning, stamping and sorting of repairs, split by product typology
  • Receiving of stock pieces for repair from regional warehouse
  • Preparing and transferring the repairs to registration (continuous flow, push system)
  • Archiving the carrier manifest documents
  • Manage relationship with Carrier(s)

KEY RESPONSIBILITIE 2/ Tools and Spare Parts Inbound

  • Receiving / opening spare part / accessories parcels from NLA1 or from external suppliers
  • Sorting and dispatching spare parts to the correct area (spare parts matching, non-watch workshop)
  • Confirming spare parts reception in the system and dispatch
  • Reception of tools, supplies and other goods

KEY RESPONSIBILITIE 3/ Repair Outbound

  • Ensuring grouping of repairs per destination
  • Ensuring repairs are packed according to standards (for shipping to Wholesalers, Boutiques and Private Clients)
  • Packing / shipping of repairs (including blue boxes)
  • Preparing shipment to Manufactures (carrier documents, proforma) and to sub-contractors
  • Handling items to be returned (movements)
  • Dispatching other deliveries (mailing, operational supplies)
  • Creating and archiving the carrier manifest documents

KEY RESPONSIBILITIE 4/ Kit box

  • Identify the kit boxes to be updated/filled
  • Order the spare parts from the warehouse or request the supply & matching team to order the spare part
  • Fill down the kit boxes

KEY RESPONSIBILITIE 5/ Quality Check

  • Perform an esthetical and basic functional quality check on pieces coming back from the boutiques or the dealers
  • Define if the piece can be in stock 1 condition, or it should be repaired or returned to the supplier
  • Fill down the quality check reports

KEY RESPONSIBILITIE 6/ Exchanging with the teams

  • Managing claims with Logistics, Finance, etc.
  • Participating to the Platform ‘Morning meeting’
  • Requesting for days out of the office in the system and in the team worktime follow up file
  • Supporting the team with creation of estimates invoicing or brand coordination whenever necessary

KEY INDICATORS (Group Indicators)

Dimensions: Repair volumes. Number of parcels received/shipped. Number of Boutiques (Wholesale & Retail).

  • Delivery times
  • Lead-time service level
  • Productivity (STO)
  • Data monitoring / Quality of repair registered (e.g.: accuracy and limited use of generics) / Productivity
  • No loss

Educational Background

Level of education and professional qualifications and/or specific occupational training required.

  • Knowledge in warehousing operations.

Technical/Work-based Skills Or Specific Knowledge (Must Have)

This relates to the skills specific to the job, e.g. language fluency, etc

  • Basic computer knowledge / excel, word, pdf.
  • English fluent speaking and reading.

Experience

This could include a minimum period of experience or specific(ensure period stated is appropriate and not unnecessarily excessive).

  • 1-2 years job activity in a warehouse logistics team with good communication (written and spoken) skills.

Personal Skills/Attributes

General characteristics required to do the job effectively.

  • Competencies: efficiency, team work, self-management.
  • Organizational, connector skills.
  • Agile communicator respecting and obtaining respect from the warehouse and boutique teams and partners.

WORKING RELATIONSHIPS

Indicate the main typical types of interactions and with who ( i.e., group or titles) the interaction occurs and describe the purpose or nature (explaining, informing, influencing, supporting, selling..,)

  • Technical team
  • Supply and Matching team
  • Boutique CS associates (follow up with inbound and outbound in some cases)
  • Warehouse logistics team
  • External partners

Post date: 15 Rabi al-awwal 1446 - 18 September 2024
Publisher: LinkedIn
Post date: 15 Rabi al-awwal 1446 - 18 September 2024
Publisher: LinkedIn