Key Responsibilities:
1. Promote Products and Solutions:
- Travel to meet customers and external stakeholders in KSA to present our product offerings.
- Conduct calls to engage with potential clients (database will be provided).
2. Customer Acquisition:
- Actively source and identify new customers and projects through market research and networking within KSA.
3. Sales Quotation Preparation:
- Prepare detailed sales quotations for customer projects and tenders, ensuring accuracy and competitiveness.
4. Order Fulfilment Coordination:
- Liaise with Operations, Logistics, and Accounts teams (regional teams included) to ensure seamless fulfilment of customer orders.
- Ensure prompt and clear communication with all departments to facilitate timely delivery and resolve any issues.
- Monitor the status of orders and provide regular updates to customers.
- Address any customer concerns or inquiries promptly to maintain high customer satisfaction.
- Assist in the collection of payments from customers.
Skills
1. Interpersonal Skills:
- Comfortable with meeting and engaging with diverse individuals.
- Strong communication and interpersonal skills to build and maintain client relationships.
2. Business Travel:
- Willing to travel across KSA and other regional offices to meet customers and external stakeholders (travel reimbursement will be provided).
3. Proactiveness and Analytical Skills:
- Pro-active, inquisitive, and analytical mindset to identify opportunities and solve problems effectively.
4. Working Experience:
- Prior experience in sales or customer service is highly favorable but not compulsory.
- Background in Civil Engineering or any Engineering discipline is advantageous but not required.