Team Management:

• Supervision: Lead and supervise the AV team, including technicians and support staff, ensuring they perform their duties effectively and efficiently.
• Training: Provide training and professional development opportunities to team members to enhance their skills and knowledge.

Project Coordination:

• Scheduling: Develop and manage schedules for AV installations, maintenance, and support activities, ensuring timely completion of projects.
• Resource Allocation: Allocate resources effectively, including equipment, personnel, and time, to meet project and service requirements.

Technical Oversight:

• System Installation: Oversee the installation of AV systems, including audio, video, and control equipment, ensuring compliance with design specifications and standards.
• Configuration and Calibration: Ensure AV systems are configured and calibrated correctly for optimal performance.

Maintenance and Support:

• Maintenance: Manage routine maintenance of AV equipment to ensure continued operation and reliability.
• Technical Support: Provide advanced technical support for complex issues and troubleshooting, ensuring that problems are resolved quickly.

Client Interaction:

• Client Communication: Interact with clients or internal stakeholders to understand their AV needs, provide solutions, and ensure their requirements are met.
• Feedback: Gather and act on client feedback to improve AV services and address any concerns.

Documentation and Reporting:

• Documentation: Maintain accurate records of AV installations, configurations, maintenance, and support activities.
• Reporting: Prepare and present reports on AV system performance, project progress, and any issues encountered to management.

Compliance and Safety:

• Compliance: Ensure that all AV equipment and operations comply with relevant regulations, safety standards, and organizational policies.
• Safety Protocols: Implement and enforce safety protocols related to the installation and operation of AV equipment.

Inventory Management:

• Inventory Control: Manage the inventory of AV equipment and supplies, ensuring that all items are in good condition and properly accounted for.
• Procurement: Assist with the procurement of AV equipment and supplies as needed.

Innovation and Improvement:

• Technology Trends: Stay updated on the latest trends and advancements in AV technology and recommend improvements or upgrades.
• Process Improvement: Identify and implement improvements to AV processes and systems to enhance efficiency and performance.

Skills

Technical Expertise:

• AV Systems Knowledge: Strong knowledge of audio-visual technologies, including audio systems, video displays, projectors, and control systems.
• Technical Skills: Proficiency in configuring, troubleshooting, and maintaining AV equipment and systems.

Leadership and Management:

• Team Leadership: Proven ability to lead and manage a team, including providing direction, motivation, and performance evaluations.
• Project Management: Experience in managing AV projects, including scheduling, resource allocation, and budgeting.

Communication:

• Effective Communication: Excellent verbal and written communication skills for interacting with clients, team members, and stakeholders.
• Customer Service: Ability to provide high-quality customer service and support.

Problem-Solving:

• Troubleshooting: Strong problem-solving skills to diagnose and resolve technical issues efficiently.
• Analytical Skills: Ability to analyze system performance and implement improvements.

Educational Background:

• Education: Bachelor’s degree in Audio-Visual Technology, Electrical Engineering, Computer Science, or a related field.
• Certifications: Relevant certifications (e.g., CTS, CTS-I) are preferred.
• Experience: Proven experience in audio-visual systems, with a track record of successful installations, management, and technical support.