Key Responsibilities

1. System Configuration and Customization:

• Configuration: Configure Maximo applications to meet organizational requirements, including setting up security roles, workflows, and user interfaces.
• Customization: Develop and implement customizations, such as scripts, reports, and user-defined fields, to tailor Maximo to specific business needs.

1. System Maintenance and Support:

• Monitoring: Regularly monitor system performance and health, identifying and addressing any issues or inefficiencies.
• Troubleshooting: Diagnose and resolve technical issues related to Maximo, including system errors, performance problems, and integration issues.

1. Integration and Data Management:

• Integration: Manage and support integrations between Maximo and other enterprise systems, such as ERP, CMMS, or CRM systems.
• Data Management: Ensure data accuracy and integrity within Maximo, including data imports, exports, and migrations.

1. Upgrades and Patch Management:

• Upgrades: Plan and execute system upgrades and patches, including testing new versions and ensuring compatibility with existing customizations and integrations.
• Documentation: Document system changes, configurations, and customizations to maintain accurate records.

1. User Support and Training:

• Support: Provide technical support to Maximo users, addressing queries and resolving issues related to system functionality and performance.
• Training: Develop and deliver training materials and sessions to help users understand and effectively use Maximo features.

Skills

Essential Skills and Qualifications

1. Technical Expertise:

• Maximo Proficiency: Extensive experience with IBM Maximo, including configuration, customization, and administration.
• Technical Skills: Strong knowledge of Maximo’s technical architecture, including database structures, integration methods, and application development.

1. Problem-Solving:

• Analytical Skills: Ability to analyze complex technical issues and develop effective solutions.
• Troubleshooting: Proven ability to diagnose and resolve technical problems efficiently.

1. Communication:

• Effective Communication: Strong verbal and written communication skills for interacting with users, stakeholders, and team members.
• Documentation: Ability to create clear and detailed documentation for system configurations, customizations, and processes.

1. Project Management:

• Project Involvement: Experience in managing or supporting projects related to Maximo implementations, upgrades, or enhancements.
• Coordination: Ability to work collaboratively with cross-functional teams and manage project tasks effectively.

1. Technical Proficiency:

• Programming: Knowledge of programming languages and scripting related to Maximo, such as Java, SQL, or JavaScript.
• Database: Familiarity with database management systems, such as Oracle or SQL Server, used in conjunction with Maximo.

1. Educational Background:

• Education: Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field.
• Certifications: Relevant certifications, such as IBM Maximo certification or ITIL, are a plus.