Receptionist

Job Objective


To provide efficient administrative support and client service as a receptionist in the Equine Hospital, ensuring accurate patient records and smooth hospital operations.


Primary Roles and Responsibilities


Operational


· Greet and assist clients and visitors with a warm and professional demeanor.


· Answer and direct phone calls, manage email inquiries, and schedule appointments.


· Maintain client records and update patient information accurately in the hospital database.


· Handle billing and payments, including collecting past-due payments from clients.


· Create weekly productivity reports and share them with the managing team.


· Coordinate with veterinary staff to ensure timely and efficient service delivery.


· Assist with client communication regarding follow-up appointments, and general inquiries.


· Ensure the reception area is clean, organized, and welcoming.


Other Related Assignments


· Strong organizational and multitasking abilities.


· Excellent communication and interpersonal skills.


· Proficiency in Arabic and English.


· Good reading, writing, and speaking skills in English.


· Proficiency in computer skills, including MS Office and veterinary practice management software.


· Ability to work effectively in a fast-paced, multicultural and dynamic environment


Required Education


● High school diploma or equivalent; additional education or certification in office administration or related fields is a plus.

تاريخ النشر: 29 صفر 1446 - ٣ سبتمبر ٢٠٢٤
الناشر: LinkedIn
تاريخ النشر: 29 صفر 1446 - ٣ سبتمبر ٢٠٢٤
الناشر: LinkedIn