About Livedin

We are Livedin, a VC backed prop-tech enterprise shaping the future of short-term rentals in MENA. Livedin is an intuitive property management software specifically designed for the modern short-term rental host. Unlike archaic, complex hospitality solutions, Livedin offers an easy to use mobile-first platform that empowers hosts to tap into the booking short-term rental market and manage their properties with ease and efficiency.

Your Role

This is a full-time on-site role for a Housekeeping Supervisor at Livedin. The Housekeeping Supervisor will be responsible for overseeing daily housekeeping operations, managing service standards, providing exceptional customer service, ensuring effective communication, and maintaining high standards of on-ground operations.

• Monitor the work activities of cleaning personnel to ensure that they are providing a clean, orderly, and attractive environment for guests.
• Train housekeepers on cleaning and maintenance tasks, supervise shifts and conduct daily audits.
• Identify and report maintenance requirements/ issues at work.
• Promote a professional and hospitable image to the guest. Give full cooperation to any guest requiring assistance with a prompt, caring and helpful attitude.
• Motivate team members and resolve any issues that occur on the job.

Skills

• 2years+ relevant experience in hospitality or property management.
• High school diploma or equivalent; relevant certifications preferred.
• Customer service and communication skills.
• Excellent organizational and time-management abilities.
• Attention to detail and problem-solving skills.
• Ability to work well in a team and adapt to changing priorities.
• Fluent in Urdu/Hindi and English