KEY ACCOUNTABILITIES & ACTIVITIES |
Key Accountability Areas | Key Activities |
Project Management Office (PMO) Leadership | - Establish and lead the PMO for the Health & Wellbeing sector, including defining the function's strategy, structure, processes, and governance framework.
- Define the Delivery & PMO function's annual plans and estimated budget in alignment with sectors overall strategy and business plans
- Provide strategic direction and guidance to the project teams, ensuring alignment with NEOM's vision, objectives, and industry best practices.
- Develop and implement project management methodologies, tools, and templates to drive consistency and efficiency in project execution.
- Mentor and support project managers, ensuring adherence to project management standards and fostering a culture of continuous improvement.
- Regularly review the operating model of the function to optimize operational effectiveness
- Prepare regular reports on the function's activities and achievements and provide suggestions for performance development to Sector leadership
- Standardize PM practices, methods, and provide guidelines to ensure consistency and unification across divisions' portfolio delivery
- Manage systems & enhancement with best practices to analyze performance data accurately. Create templates to produce overall reporting.
- Manage a centralized knowledge database or system, ensuring that it remains up-to-date and easily accessible.
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Project Planning and Execution | - Collaborate with sector leaders to develop project charters, objectives, timelines, and budgets for various initiatives within the Health & Wellbeing sector.
- Monitor project progress, identify potential risks, and develop mitigation strategies to ensure successful project delivery.
- Conduct regular project status meetings, provide accurate and timely updates to stakeholders, and manage expectations regarding project timelines and deliverables.
- Ensure effective resource allocation and utilization across projects, identifying and resolving conflicts or bottlenecks to optimize project performance.
- Set/refresh portfolio quarterly priorities, milestones, dependencies, financials to ensure project delivery as planned and aligned sector objectives.
- Identify dependencies using CPM, identify dependencies type & risks, resolve conflict between parties, validate and escalate challenges.
- Optimize resource allocation and oversee the deployment of resources to ensure efficient resource utilization and leveling.
- Drive foresight activities with SMO for leadership to refresh overall delivery roadmap and provide a clear view on overall progress & define priorities
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Stakeholder Management | - Build and maintain strong relationships with internal and external stakeholders, including cross-functional teams, executives, partners, and vendors.
- Act as a primary point of contact for stakeholders, addressing their concerns, resolving conflicts, and facilitating effective communication throughout the project lifecycle.
- Collaborate with stakeholders to define project requirements, scope, and success criteria, ensuring alignment with NEOM's strategic goals and industry standards.
- Engage with external stakeholders (i.e. ESTD, IA, CEO Milestones, etc) to ensure compliance and needed alignment.
- Drive effective communication across the sector for key achievements and within H&W.
- Leadership support to set the tone of the top to enable PMO to exercise their operation effectively and efficiently.
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Performance Monitoring and Reporting | - Develop and implement performance metrics, KPIs, and dashboards to monitor project performance, identify trends, and facilitate data-driven decision-making.
- Prepare regular status reports, executive summaries, and presentations for senior leadership, highlighting project achievements, challenges, and recommendations for improvement.
- Conduct post-project reviews to capture lessons learned, identify areas for improvement, and facilitate knowledge sharing across the organization.
- Oversee the entire portfolio to track overall progress, quality control, performance reviews, change control, and escalate whenever necessary.
- Establish change control procedure for handling project changes, including evaluating CR their impact on project goals & secure approvals.
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Policies, Processes and Procedures | - Support the design and implementation of sector policies and, procedures ensuring requirements are fulfilled while delivering high impact and enabling effective & efficient achievement of sector objectives.
- Stimulate team discussion around focus areas and contribute to the identification of opportunities for continuous improvement of systems, improvement of business processes and practices, cost reduction and productivity improvement.
- Maintain awareness of Sector leading practices, and identify recommendations for corrective measures, updates and improvements where required
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People Management | - Identify, recruit, and develop resources as required to drive the mandate of the PMO & Delivery function
- Inspire and manage a diverse team of professionals.
- Provide guidance and on the job training for junior colleagues and conduct knowledge sharing to facilitate achievement of team objectives and completion of tasks in an efficient manner.
- Assist team to perform their operations in accordance with set policies and procedures.
- Promote a culture of excellence, innovation, and ethical practice, encouraging continuous improvement which exemplifies NEOM’s values
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