الوظائف / وظائف كول سنتر / Call Center Agent

Call Center Agent

lxbfYeaa - السعودية - Riyadh Saudi Arabia
توظيف: دوام كامل
  • Manage inbound and outbound calls in a timely manner.
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
  • Keep the customer interested in the features and utility of a product through effective telephonic communication.
  • Develop long-term contacts through qualitative telephonic discussions and conversations.
  • Maintain necessary call log details using the latest technology available in the company's cloud or digital database.
  • Provide a delightful call experience to the customers, keeping track of the valuable time to avoid potential delays.

Skills

  • Proven track record of handling all the duties and responsibilities of a call center agent or associate.
  • Efficient in communicating clearly with the caller by following appropriate telephonic etiquette.
  • Adroit multi-tasker with an ability to note important pointers while attending a vital customer call.
  • Good computer skills.
  • Polished convincing and negotiations skills.
  • Flexibility and openness to innovation and improvement.
قدم على موقع الوظيفة
تاريخ النشر: 23 صفر 1446 - ٢٨ أغسطس ٢٠٢٤
الناشر: Bayt
تاريخ النشر: 23 صفر 1446 - ٢٨ أغسطس ٢٠٢٤
الناشر: Bayt