OVERVIEW

Position

Investigations Manager

Job Code

Reports to

Head of Investigations

Direct Reports

Division/Section

SpeakUp & Investigations

Department

NEOM Internal Audit

Sector

N/A

Job Family

Role Purpose

As Investigations Manager, you will independently manage and oversee the activities of the SpeakUp Investigations cases. You will provide analytical support to the Head of Investigations and team, always ensuring adequate coverage on investigations, providing analytical data and maintaining relevant recording systems.  You will act as a point of contact for both internal and external stakeholders on all matters pertaining to the SpeakUp Investigations system. You will work with the SpeakUp Investigations team to support reporters and to provide services and support for those who raise concerns. You will support the development of end-to-end systems that includes empowering workers to speak out about wrongdoing; protecting whistleblowers who contribute to published reports of wrongdoing; supporting collaborative investigative reporting on wrongdoing; and, advocating for lasting change because of SpeakUp Investigations and the learning derived.

BACKGROUND, SKILLS & QUALIFICATIONS

• Minimum 7 to 9 years of recent and relevant investigation experience.

• Required experience:
  • Ability to work independently.
  • Analytical skills to understand and apply research and statistics in report writing and decision-making.
  • Organizational skills to manage records and data and meet deadlines.
  • Advanced computer skills and experience with specific software and web-based systems, such as those used for whistleblowing, report writing and case management.
  • Able to support the development of colleagues.
• Qualifications sought
  • Bachelor’s degree in relevant field or higher qualification.
  • CFE or equivalent qualification.

KEY ACCOUNTABILITIES & ACTIVITIES

Key Investigations Responsibilities

• Contribute to SpeakUp Investigations program management, support the short-term and long-term strategy and policies, develop a robust process for selecting and supporting whistleblowers in collaboration with the SpeakUp Investigations management and team.
• Conducts and/or assists with complex investigations concerning violations of NEOM policies and/or other allegations of misconduct directed against the NEOM and/or its people. 
• Prepare investigative reports, written work product, communications and/or other legal documents associated with investigations.
• Ensure that legal parameters are followed when working with whistleblowers, work directly with whistleblowers, in coordination with the SpeakUp Investigations Team.
• Liaise, in coordination with the Head of Investigations, with stakeholders to advocate for lasting change based on SpeakUp Investigations.
• Serves as one of the primary points of initial contact on any matter directed to SpeakUp Investigations; independently researches and prioritizes incoming issues and determines appropriate course of action, referral, and/or response.
• Working within legal guidelines when gathering information about individuals or investigating misconduct.
• Interviewing individuals who may be able to provide information about a case being investigated.
• Receives, screens, evaluates, and determines appropriate response to all written correspondence received and independently formulates and disseminates written responses.
• Manages special programs for SpeakUp Investigations, some of which may have NEOM-wide impact, oversees the planning and coordination of key special events for the Speak-up program.
• Provides assistance in the understanding and interpretation of NEOM policies and procedures, as appropriate, and ensures that SpeakUp Investigations process and office operations are in compliance with policy provisions and standards.

Management

And Oversight

• Analyzes own strengths and weaknesses to maximize personal contribution to the organization
• Anticipates and responds sensitively to staff problems, concerns and questions
• Strives for quality and excellence and encourages others to do the same
• Ensures effective team working by providing leadership, performance guidance, and support to NIA junior audit team members through coaching, feedback, and mentoring.
• Participates in on-going IA projects to identify various business risks and non-compliance.
• Performs real-time reviews of the team deliverables and provide constructive feedback as and when necessary
• Ensures that methodology and best practices are adhered to during the execution of projects.
• Role model NEOM Values demonstrating effective leadership to all NIA team members.
• Understands and proactively manages Investigations leading practices and supports the evolvement of NIA into a world-class Investigations function.
• Provides opportunities and proactive input in the development and career needs of others
• Demonstrates strategic understanding of organizational context through thorough understanding of internal and external issues that can impact the organization and its objectives.
• Manages and develops staff aligning deliverables with individual objectives.
• Manages resource (including co-source) to deliver to budget and quality

Ownership

And Drive

• Identifies and monitors lessons learned and best practices and serve as a focal point for Knowledge Management and information retrieval in support of effective working relationships; look for opportunities to share ideas and best-practices among colleagues and teams.
• Shows a wide range of hard and soft skills, including high attention to detail, financial and business acumen, and integrity.

Working at NEOM Pace

• Creates a dynamic environment for real-time knowledge generation and sharing, including initiatives to maximize NIA knowledge utilization.
• Maintains, develops, and broadens awareness of issues, trends, and needs, and engage in dialogue and exchange of information with colleagues to mitigate/address challenges and problems.
• Able to deliver at pace and produce appropriate and timely outputs when confronted by obstacles, delays, competing priorities, and tight deadlines.

Digital Skills

• Seeks and justifies opportunities for continuous improvement
• Initiates and manages change within sphere of responsibility.
• Identifies the risks associated with change and adapts activity to manage the risks
• Engages with internal and external expertise to integrate prevailing and emerging technologies to provide real-time, low-effort intelligence.
• Takes ownership of upskilling self and team members and to drive efficiency and insight in delivery through application of technology.
• Demonstrates awareness and appropriate application of existing and emerging digital technologies, capabilities, and practices.

Departmental Leadership

• Ensures effective team working by providing leadership and guidance to the NIA team through agreement of the annual Development Plan, ongoing coaching, feedback and mentoring.
• Acts as a role model, living the NEOM values and demonstrating effective leadership to all team members.
• Balances diplomacy with assertiveness.
• Shows resilience in difficult situations to push through resistance and then work with people in a constructive manner
• Uses a range of strategies to build active consensus and support.
• Active participation and shaping of new ways of working and projects to support NIA to raise its profile and demonstrate the value provided within and outside NEOM.
• Supports NIA leadership grow the NIA function by integrating different elements of work to deliver change, and improvement into offerings and products used by NIA in delivering.

COMMUNICATION - MAIN STAKEHOLDERS

Internal

External

• NIA Leadership

• NEOM staff
• Central Functions

• Co-Source Partners and suppliers
• Other Giga Projects
• Public Investment Fund