Education / Licensure/ Professional Experience:<br/><br/>Bachelor’s Degree in English Translation/ Literature from an accredited university (Essential).<br/><br/>Minimum of two (2) years’ experience working as Interpreter (Desirable).<br/><br/>Minimum of one (1) year experience in healthcare facility / hospital setting (Desirable). Requirements and Responsibilities Principal Duties and Responsibilities:<br/><br/>Demonstrates an in-depth knowledge of spoken and written English language and a basic understanding of medical terminology specific to human anatomy, medical diagnosis, treatments and procedures.<br/><br/>Demonstrates the knowledge and skills required in translating information, using terminology appropriate to the patient’s age and comprehension ability. Promotes optimal patient knowledge and understanding of health care regimes .<br/><br/>Demonstrates the skills required in evaluating the patient’s comprehension of information provided. Seeks clarification of information prior to translation if required. Identifies indicators of patient or visitor dissatisfaction or misunderstanding .<br/><br/>Acts as a unit receptionist as required. Interacts calmly and cordially in addressing the needs of Arabic speakers. Supports hospital regulations related to visiting hours, visitor control, non-smoking and other safety issues; reinforces hospital regulations to patients and visitors in an objective manner.<br/><br/>Provides translation and interpretation in conjunction with English speaking Health Care Providers. Acts as a resource to Care Providers for cultural issues<br/><br/>Maintains availability to accompany Health Care staff. Obtains all requested history and information, and translates information accurately and completely. Provides accurate translation of treatment, examinations, surgery and other procedures .<br/><br/>Acts as a patient advocate during interpretation. Refers specific questions, information and patient needs to the Health Care Team. Provides reassurance and psychological support to the patient as appropriate .<br/><br/>Documentation is complete, accurate and legible, including the consent forms. Patient records are reviewed for deficiencies as per unit protocols.<br/><br/>Provides orientation to the hospital processes in conjunction with the RN. Works with the multidisciplinary Health Care Team in providing orientation and individual patient teaching.<br/><br/>Maintains awareness of the stress of hospitalization and the disease process on the patient’s learning ability. Evaluates the patient’s understanding of teaching and instructions, repeats and reinforces as necessary.<br/><br/>Performs all duties in a professional, effective and confidential manner.<br/><br/>Performs all other related duties as required or assigned. Education Bachelor’s Degree in English Translation/ Literature
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