The ideal candidate will have the ability to create and maintain efficient operational systems to support business needs. The candidate should be comfortable multitasking and working cross-functionally with different business units, with previous experience in a related field.

Key Requirements

• Strong knowledge of valet, parking, and mobility operations.
• Experience managing multi-site operations and ensuring SOP compliance.
• Experience in manpower planning, roster creation, shift allocation, and leave management.
• Ability to analyze and resolve operational exceptions and discrepancies.
• Ability to conduct site inspections and service quality checks.
• Strong leadership and people management skills.
• Strong client communication and relationship management skills.
• Ability to handle complaints and operational challenges.
• Strong analytical, problem-solving, and decision-making skills.
• Knowledge of safety standards, guest service, and equipment usage.
• Strong reporting and documentation skills.

Qualifications

• 7+ years of experience in a similar role.
• Proficiency in Microsoft Office.
• Strong organizational and communication skills.
• Strong ability to multitask and manage multiple priorities.
• Comfortable working with multiple teams and business units.
• Fluent English.