Since 2004, 2P has been at the forefront of Saudi Arabia’s ICT landscape, delivering integrated technology solutions that help organizations accelerate digital transformation and enhance operational efficiency. With a strong foundation in innovation and service excellence, 2P continues to provide end-to-end solutions through its specialized business units and trusted market expertise. We are always looking to connect with talented professionals who are passionate about making an impact and growing within a dynamic, forward-looking environment. We are looking for a skilled Collections Supervisor to join our team. The ideal candidate will have strong experience in supervising collection operations, managing accounts receivable, and collecting payments from government entities in Saudi Arabia.
Job Purpose Oversee the company’s collection operations and ensure the timely recovery of outstanding payments from government entities and private-sector clients. The role involves following up on due invoices, developing effective collection plans, supporting healthy cash flow, and minimizing bad debt.
Key Responsibilities Supervise the collections team and monitor daily performance. Track due and overdue invoices and establish collection priorities. Communicate directly with clients to follow up on outstanding payments and resolve payment-related issues. Develop collection plans and timelines and monitor their execution. Prepare periodic management reports on accounts receivable, overdue balances, and collection rates. Coordinate with the Finance and Sales teams to resolve issues related to invoices and contracts. Follow up on the approval and payment of claims and project certificates with government entities in accordance with their procedures. Analyze the causes of payment delays and recommend practical measures to reduce bad debt. Ensure compliance with the company’s approved collection policies and procedures. Build and maintain strong relationships with client representatives to facilitate timely collections. Train, guide, and develop the collections team.
Required Qualifications and Skills Bachelor’s degree in accounting, Finance, Business Administration, or a related field. Three to five years of experience in collections or accounts receivable, including at least one year in a supervisory role. Proven experience collecting payments from Saudi government entities is required. Experience dealing with major private-sector companies is preferred. Proficiency in accounting systems and CRM/ERP platforms. Advanced Microsoft Excel skills. Strong negotiation, communication, and problem-solving abilities. Excellent organizational, time-management, and prioritization skills. Demonstrated leadership and team-management capabilities. Advanced proficiency in Arabic and English, both spoken and written.