About the Role
Jazeera Paints is seeking a Showroom Sales Representative to join its team in Jeddah. This full-time role is essential for delivering excellent customer service, ensuring a positive experience for all visitors, and upholding high service standards both before and after sales.
Customer Engagement and Sales
- Greet customers warmly and maintain a high level of service, meeting their needs and assisting with product delivery.
- Guide customers from their entry into the showroom, introducing them to company products, and securing their orders.
- Calculate required quantities and assist customers in coordinating colors and products based on their needs.
- Achieve sales targets as outlined in the sales plan.
- Accept online customer requests and update the E-commerce platform, considering required items and stock levels.
Showroom Operations and Inventory Management
- Coordinate effectively with all showroom staff, including assistants, workers, and drivers, to ensure smooth operations.
- Maintain the showroom's organization and cleanliness at all times.
- Ensure the availability of all marketing tools, such as brochures and catalogues.
- Secure and maintain a good stock of all items, especially fast-moving ones, by applying warehouse policies (minimum/maximum levels and first-in, first-out to avoid dead stock).
- Report all missing products in the main store to the direct manager.
- Ensure proper arrangement of goods in warehouses according to guidelines to maintain accurate stock and prevent discrepancies during inventory checks.
Financial and Performance Reporting
- Submit financial reports to the region accountant when required.
- Adhere to daily deposits of sales cash amounts into the company’s account.
- Provide the direct manager with regular reports on competitors' activities and promotions.
- Commit to accomplishing management goals and implementing key performance indicators (KPIs).
- Submit periodic reports detailing achievements, problems, and failures to the direct manager.
Compliance and Professional Conduct
- Handle all customer complaints professionally, striving for resolution, and report them to the direct manager.
- Maintain overall order and discipline within the showroom.
- Cooperate with other branches to facilitate the resale of slow-moving items.
- Implement all company policies and instructions.
- Execute all assigned activities safely and environmentally responsibly.
Additional Responsibilities
- Offer helpful ideas and suggestions to enhance the sales process and value.
- Perform any other duties assigned by the direct supervisor or manager.