Job description

Join our dynamic team as a Hard Services Manager, where you will play a pivotal role in ensuring the seamless operation of our facilities. This position offers a unique opportunity to blend your technical expertise with leadership skills, overseeing critical maintenance and service functions that keep our organization running smoothly. As a Hard Services Manager, you will be at the forefront of maintaining our infrastructure, ensuring compliance with safety regulations, and enhancing operational efficiency.

We believe in fostering a culture of continuous improvement and professional development. In this role, you will have access to training programs and mentorship opportunities that will help you grow your career. Our team is dedicated to collaboration and innovation, and you will find yourself working alongside experienced professionals who are passionate about their work. Your contributions will directly impact our ability to deliver high-quality market research services, making this an exciting time to join our company.

As you progress in your career, you will have the chance to take on greater responsibilities and lead cross-functional projects. We are committed to recognizing and rewarding talent, and your success will be supported by a strong leadership team that values your input. If you are ready to take the next step in your career and make a significant impact, we encourage you to apply and be part of our journey.

Responsibilities:

1. Oversee the daily operations of hard services, ensuring efficient maintenance of facilities to provide a safe and comfortable environment for all employees and visitors.
2. Develop and implement preventive maintenance programs using industry-standard tools to minimize downtime and prolong the lifespan of equipment and infrastructure.
3. Coordinate with external vendors and contractors to ensure that all services are delivered on time and meet quality standards, enhancing overall operational effectiveness.
4. Conduct regular inspections of facilities, identifying areas for improvement and implementing necessary changes to ensure compliance with safety and regulatory standards.
5. Manage budgets related to hard services, ensuring cost-effective solutions while maintaining high-quality service delivery across all departments.
6. Lead and mentor a team of technicians and support staff, fostering a collaborative environment that encourages professional growth and skill development.
7. Prepare detailed reports on maintenance activities, analyzing data to identify trends and areas for improvement, thus informing strategic decision-making.
8. Implement energy efficiency initiatives to reduce operational costs and promote sustainability within the organization.
9. Act as the main point of contact for any hard services-related issues, providing prompt solutions and maintaining a high level of customer satisfaction across all departments.

Skills

• Strong leadership skills to effectively manage and motivate a diverse team.
• Proficiency in facilities management software for tracking maintenance and service requests.
• Excellent problem-solving abilities to address and resolve operational challenges efficiently.
• Knowledge of safety regulations and compliance standards relevant to facility maintenance.
• Strong communication skills for liaising with stakeholders and external vendors.
• Budget management skills to ensure cost-effective operations without compromising quality.
• Ability to analyze data and generate reports to inform strategic decisions and improvements.