About the GC&E Sales Coordinator Role

Hilton is seeking a GC&E Sales Coordinator to join our team in Jeddah and Makkah, Saudi Arabia. This full-time position is integral to providing efficient administrative and sales support to the Group, Conference & Events (GC&E) department. The role focuses on coordinating client requests, preparing essential sales documentation, and ensuring seamless communication within the hotel and with clients.

Purpose of the Position

The GC&E Sales Coordinator plays a crucial role in supporting the sales team's efforts to maximize business opportunities and maintain strong client relationships. This involves meticulous record-keeping, timely follow-up on business opportunities, and contributing to the delivery of a high standard of service that enhances Hilton's brand reputation. The coordinator acts as a key liaison, ensuring client requirements are effectively communicated and met across various departments.

Core Responsibilities

• Provide comprehensive administrative and operational support to the GC&E Sales team.
• Handle and respond to client inquiries, requests, and correspondence promptly and professionally.
• Prepare proposals, quotations, offer letters, contracts, and other sales-related documents accurately.
• Coordinate group, conference, meeting, and event requirements with relevant hotel departments.
• Maintain accurate and up-to-date records of client information, leads, opportunities, and sales activities.
• Follow up on proposals and pending business opportunities to support conversion and revenue generation.
• Assist the sales team in identifying new business opportunities and nurturing existing client relationships.
• Support the preparation of sales presentations, reports, and other business development materials.
• Ensure all contracts and documentation are completed accurately and in accordance with company standards.
• Coordinate with Operations, Events, Finance, and other departments to ensure effective communication of client requirements.
• Assist with site inspections, client meetings, and event-related arrangements as required.
• Maintain professional relationships with clients and contribute to enhancing the hotel's brand reputation.
• Ensure all client interactions and sales activities are properly documented and followed up.
• Support the team during high-demand periods and corporate/event seasons.
• Perform other duties and responsibilities as assigned by the GC&E Sales Manager or Director of Sales.

Candidate Profile and Experience

The ideal candidate will possess 0-1 years of experience, demonstrating a foundational understanding of sales support or administrative functions within a dynamic environment. This role is suitable for individuals looking to develop their career in sales coordination within the hospitality industry, particularly in group, conference, and events management.

Essential Skills and Attributes

• Strong organizational and administrative skills with keen attention to detail.
• Excellent written and verbal communication abilities for professional client and internal interactions.
• Proficiency in preparing various sales-related documents and maintaining accurate records.
• Ability to coordinate effectively across multiple departments and manage multiple tasks.
• A proactive approach to supporting sales initiatives and client relationship management.
• Commitment to delivering high standards of service and contributing positively to brand reputation.

Work Environment

This is a full-time position based in Jeddah and Makkah, Saudi Arabia, offering an opportunity to work within a renowned international hospitality brand. The role requires collaboration with various internal teams and direct interaction with clients, contributing to a vibrant and service-oriented work setting.