Key Responsibilities:
Enterprise Application Portfolio Management Own the enterprise applications roadmap including SAP S/4HANA Cloud Private Edition (RISE), Success Factors, Extended Warehouse Management (EWM), and SAP BTP. Manage the full application lifecycle: requirements gathering, solution design, development, testing, deployment, and post-go-live support. Lead application rationalization efforts, identifying consolidation and modernization opportunities across the portfolio. Ensure enterprise applications meet compliance requirements for ZATCA, MIRA, and EDI integrations.
Digital Transformation & Process Automation Drive the execution of digital transformation initiatives aligned with Sunbulah’s approved organizational transformation strategy. Lead business process automation programs leveraging SAP BTP, Microsoft Power Platform, and integration middleware. Champion the SAI (Smart AI Interface) initiative and enterprise AI adoption across productivity, analytics, and operational platforms. Implement process mining and optimization techniques to identify inefficiencies and drive continuous improvement. Lead the design and deployment of Contract Lifecycle Management (CLM) and other governance automation solutions.
Integration & Middleware Architecture Design and govern the enterprise integration architecture connecting SAP with third-party platforms, government portals, and business systems. Oversee API management, event-driven integration patterns, and middleware platforms ensuring scalability and reliability. Manage integration touchpoints with ZATCA (e-invoicing), MIRA, EDI partners, and 3PL systems.
Vendor & Partner Governance Act as the primary liaison with SAP Application Management Services (AMS) partners, managing SLAs, escalations, and delivery quality. Lead RFP processes, vendor evaluations, and contract negotiations for enterprise application services. Coordinate with external consultants, implementation partners, and technology vendors to ensure alignment with business objectives. Support the hybrid internal/AMC partnership model, ensuring clear accountability between in-house teams and managed services.
Stakeholder Management & Business Alignment Serve as the go-to IT business partner for functional leads across Finance, Supply Chain, Sales, HR, and Operations. Translate business requirements into technical solutions, ensuring IT delivery creates measurable outcomes. Develop and present executive dashboards and reporting (Power BI) to track project health, KPIs, and digital maturity progress. Support the IT Director in building Its reputation as a strategic business partner through structured communication and visible quick wins.
Team Leadership & Knowledge Transfer Manage and mentor a cross-functional team of business analysts, technical consultants, and application support staff. Drive knowledge transfer and capability building within the IT organization to reduce dependency on external resources. Establish and enforce IT governance frameworks, documentation standards, and change management processes. Contribute to IT organizational development by implementing structured onboarding, training programs, and performance frameworks.
Qualifications & Experience:Bachelor’s degree in engineering, Computer Science, Information Technology, or a related field.10+ years of experience in enterprise application management, with at least 5 years in a leadership or managerial capacity. Proven experience managing SAP-centric landscapes (S/4HANA, ECC, Success Factors, EWM, BTP) in FMCG or manufacturing environments. Strong track record of delivering end-to-end digital transformation and business process automation programs. Hands-on experience with enterprise integration platforms, middleware architecture, and API management. Demonstrated expertise in vendor governance, RFP management, and managing outsourced delivery teams. Experience with Microsoft 365 and Power Platform ecosystems (Power BI, Power Automate, Power Apps).
Technical Competencies:• SAP Ecosystem Mastery.• Enterprise Integration Architecture.• BPM & Process Automation.• AI & Data-Driven Solutions.• Application Lifecycle Management.