Job Title: Finance Officer
Job Overview The Finance Officer provides efficient, customer-focused support across purchasing, procurement, costing, invoicing, and payment processes. The role ensures day-to-day financial and procurement activities are processed accurately and in compliance with policies, while supporting internal stakeholders with timely service, clear communication, and continuous process improvement.
Key Roles & Responsibilities1. Costing & Pricing Develop and maintain costing and pricing for services and operational activities in line with institutional costing principles and sponsor terms and conditions Work closely with operational and technical teams to ensure service pricing is accurate and up to date in internal systems Ensure pricing remains competitive and aligned with organizational strategic objectives Coordinate internally to prepare project-based quotations and cost estimates Maintain organized and accurate documentation for audit and compliance purposes2. Purchase-to-Pay (P2P) Support Raise purchase requisitions in the procurement system Support receipting of goods and services Act as the main point of contact for purchase order and invoice-related queries, liaising with Finance, Accounts Payable, and suppliers Promote good purchasing practices and encourage early engagement to ensure process compliance3. Records, Compliance & Administration Monitor shared inboxes and generic accounts, tracking requests through to completion Maintain accurate records in line with internal policies and audit requirements4. Stakeholder Relationships & Continuous Improvement Build effective working relationships with internal stakeholders and suppliers Resolve day-to-day queries related to purchase orders, receipting, invoices, and payment status Follow up on outstanding actions such as approvals, missing documentation, or receipting delays Proactively identify and remove process bottlenecks to improve turnaround time and user experience Handle supplier communications professionally, escalating complex or high-risk issues to senior colleagues when required5. Invoice Issuing & Processing Prepare and issue customer invoices, ensuring correct customer details, project/cost center coding, tax/VAT treatment (if applicable), and supporting documentation Receive and process supplier invoices in a timely manner Validate invoice accuracy, including pricing, quantities, milestones, and supporting evidence6. Payment Follow-UpMonitor invoice status through to payment, tracking due dates and following up with Finance and Accounts Payable to ensure timely settlement Respond to supplier payment queries and provide payment status updates, escalating urgent cases where service continuity may be affected7. Financial Coding & Controls Ensure accurate allocation of costs by verifying GL accounts, cost centers, project/WBS or grant codes, and required approvals Investigate and resolve misallocations, duplicate invoices, or unmatched credits in coordination with Finance teams8. Vendor Registration Support supplier onboarding and vendor registration processes Assist internal requestors and suppliers in completing required forms and submitting mandatory documentation Core Competencies Experience in administration, purchasing, finance support, or customer service within a high-volume transaction environment Strong organizational skills with high attention to detail Ability to prioritize tasks and manage multiple requests under tight deadlines Confidence in using financial and procurement systems Strong communication and interpersonal skills
Qualifications & Experience Bachelor’s degree in Finance, Accounting, Supply Chain, Business Administration, or a related field Understanding of procurement policies and compliance requirements (or willingness to learn)2–4 years of experience in finance, administration, or procurement support roles Experience working in fast-paced environments with multiple stakeholders and competing priorities