Company Overview: We are a dynamic and innovative company dedicated to providing exceptional services to a range of businesses, including small, medium, and large-sized enterprises. Our services include the development of technological and digital solutions, such as online payment options, e-commerce stores, and soft-POS services. As we continue to expand, we are seeking a skilled and customer-oriented individual to join our team as a Customer service Specialist.

Role Overview: The Customer service Specialist plays a crucial role in ensuring a seamless experience for our merchants. This includes addressing inquiries, resolving issues, and facilitating the onboarding process onto our platform.

Qualifications and Skills:

1. Degree in a relevant field or equivalent work experience.
2. Strong communication skills, including proficiency in English and Arabic.
3. Empathetic and customer-focused approach.
4. Excellent problem-solving skills, particularly in troubleshooting technical issues.
5. Proficiency in using communication tools and software, including Email, Trello, and any other collabrition apps.
6. Previous experience in customer support or related roles is advantageous.
7. Adaptability and a willingness to learn in a fast-paced environment.
8. Ability to sell.

Working with Us Offers:

1. The opportunity to contribute to a fast-growing digital platform.
2. A challenging and fulfilling steep learning curve.
3. A diverse, young, and ambitious team.
4. A competitive salary.

How to Apply: If you are passionate about providing exceptional customer service and contributing to the success of merchants on our platform, apply through this link https://forms.gle/uww1323rvooSKMeJ9

Note: Only shortlisted candidates will be contacted for further steps.