Call Center Agent: agent will handle inbound and outbound calls, providing excellent service while addressing customer inquiries, resolving issues, and promoting products or services.
Responsibilities:
-Provide information about products and services, including pricing, features, and promotions.
-Resolve customer issues efficiently, ensuring customer satisfaction.
Qualifications:
High school diploma or equivalent
Skills
skills:
Ability to handle difficult customers and diffuse tense situations.
Ability to work in a fast-paced environment and manage multiple tasks.
Strong problem-solving skills and attention to detail.