Job Description
Responsibilities:
- Check in and check out
- Allocation rooms coordinating with the housekeeping department.
- Anticipating guests needs and handle their inquiries
- Having a complete knowledge of the hotel, including room types, relative features and facilities, rates, F&B outlets and promotions, etc.
- During the night shift, you are responsible for the activities such as: hotel closing, cash collection, and anticipating the needs of the next day.
Qualifications
Careful of others and the environment around you: you contribute to making the stay as impeccable as unforgettable by bringing your little personal touch!
With a strong team spirit and a keen sense of interpersonal skills, you are attentive to the needs of guests.
Very fluent in Italian and English, you also have a good knowledge of a third language
By joining us as a receptionist, you will become an Heartist