Cluster Operations Manager, Dammam<br/><br/>Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.<br/><br/>At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.
ABB Energy Industries drives growth for customers while supporting safe, efficient and profitable operations with strong
global execution capacity, an extensive service footprint and capabilities, and innovative digital leadership.
Your responsibilities<br/><br/>Strategy Leadership - Leads implementation of continuous improvements for the operations execution strategy for the local or regional operation under the guidance of the Global Operations Manager. Responsible to execute a customer-focused operations strategy for the site, derived from the overall business and functional strategy developed for the Local Division/Cluster/HUB. Participates in country strategy development in partnership with country management team.
Operation Portfolio - Ensures that the regional/ local portfolio of operation is managed consistently, based on best practices and ABB Policies. Accountable for its relentless execution. Evaluates market opportunities and decides appropriate activities in line with the strategy. Coordinates opportunities across Local Divisions where appropriate. Ensures profitable business growth in the domestic and allocated market. Ensures the execution of projects according to agreed targets in terms of schedule, quality, financial results and customer satisfaction.
Instructions and Guidelines - Leads and overseas the operations execution teams locally/regionally, ensuring that ABB Policies are consistently followed. Develops, customizes and continuously improves standard processes and work instructions by adopting ABB and external best practices. Ensures that lessons learned from project execution are analyzed and conclusions are incorporated in continuous improvement actions. Ensures (with HR manager support) that the area of responsibility is properly organized, staffed, skilled and directed. Guide, motivate and develop direct and indirect subordinates within HR policies.
Budget, Sales and Operations Planning - Participates in the budgeting process, jointly with Local Divisions/Business Unit Managers and Controller. Participates in Sales and Operations planning with other members of the Local Division/Business Unit/Product Group management team, and takes actions to close potential gaps in project execution capacity.
Project Execution and Control - Supervises Operation/project execution and performance management through business reviews with management and project managers to ensure contract fulfilment, and approves any project/contract deviations. Takes an active role in resolving escalated issues, especially those raised by the customer. Owns and is accountable to deliver RELEX KPIs in line with ABB expectations. Accountable to deliver 4C (ABB Values) targets for Operations: Safety, Quality, Delivery, Inventory, Productivity. As applicable: deploys and manages Integrated Project Management system for Project/Contracts Execution.
Engineering and Manufacturing Processes - Responsible to ensure master data excellence for the LPG/LBU/Site. Responsible to deploy BU/Hub/LD manufacturing technology and engineering process standards for the LPG/LBU/Site. Responsible to establish governance mechanisms to drive and ensure compliance for the LPG/LBU/Site. Adjust Engineering and Manufacturing resources with workload to optimize the use of Global Operating centers, as applicable.
Quality - Oversees production and/or execution of high quality products, services and processes. Monitors quality metrics, identifies opportunities for improvement in local execution, and oversees improvement activities. Accountable for the effective deployment of ABB’s Quality strategies. Responsible for Quality assurance, Quality control and for the implementation of an integrated quality management system in the area of responsibility. Responsible to champion a culture of Lean Six Sigma and Continuous Improvement across the organization.
Contract and Claims - Ensures that projects consistently apply contract and claims management, in accordance with ABB policies and contractual agreements. Responsible for on-time/on-margin project execution and to deliver project EBIT and cash.
Stakeholder Relations - Builds and maintains relationships with key internal and external stakeholders. Serves as an escalation point for individual and systemic project management issues within the project execution team. Accountable for the development and continuous improvement of business processes and procedures, and of the overall customer satisfaction.
People Leadership and Development - Ensures that the area of responsibility is structured to fit the business model, sufficiently staffed with skilled resources and directed appropriately. Guides, motivates and develops direct and indirect reports within HR policies. Oversees competency assessments and ensures that project staff is licensed and certified appropriately. Leads and coaches the project execution team to achieve business objectives, i.e. to drive efficiency and effectiveness, improve cash flow, revenue and profitability. Defines organization of the project in coordination with the Project Operations Manager by assigning project team members to projects based on competencies, customers and availability. Develops project/Engineering/Service execution capacity and capability in line with ABB policies, i.e. directives, instructions and guidelines. Accountable to build an effective, capable and high-performing operation organization. Responsible to develop talent, review organizational effectiveness, performing competence assessments and continuous skill-upgrades across the Site.
Health, Safety and Environment (HSE) - Responsible to implement and sponsor Health, Safety & Environment (HSE) and all other business compliance standards and regulations across all functions of responsibility. Validates and supports that adequate HSE measures are taken in the respective operations functions and that an HSE culture is implemented and maintained in the organization. Accountable to ensure a safe work environment and continuous improvement in HSE processes and integrity performance.
Standards, Governance and Risk Management - Accountable to ensure compliance with global and local standards, rules, policies and procedures related to Operation execution. In alignment with the respective Group, Divisional, BU and Hub policies, responsible to introduce projects operation standards and guidelines, standardized processes, and KPIs. Accountable for operational risk management, validates and improves reliability and effectiveness of business operations.
Your background<br/><br/>Bachelor’s Degree in Engineering or Equivalent
Project Management Certified e.g. ABB PMP Certification
Background in Process Automation business (Automation & Electrification)
More than 15 years of experience in related field
(i.e. operations & execution of projects)
Fluent in English is required & fair in Arabic
More about us<br/><br/>We look forward to receiving your application (documents submitted in English are appreciated). If you want to discover more about ABB, take another look at our website www.abb.com.
Work model: remote #LI-remote
Work model: hybrid #LI-hybrid
Work model: on site #LI-onsite<br/><br/>#J-18808-Ljbffr