Main scope of work:
- All telephone calls (in, out, & internal).
- All fax messages (in & out)
- All WhatsApp messages (in & out).
Duties:
- Reporting to the Marketing Manager.
- Receiving and sending all types of messages using the available communication channels.
- Creating a daily log for all types of communication.
- Presenting the company’s products and services to prospects.
- Creating a daily log for complaints.
- Presenting ideas for the contact center development.
Bachelor’s degree in a relevant field.Very good command of English (spoken & written).Good computer skills.A good listener, has the ability to work with a team, and has the readiness for training.