Work responsibility:

· Provides technical support to sales representatives in a geographic area to assist sales efforts.

· Assist sales and accounts teams in scoping, validating requirements, and pricing cloud opportunities

· Analyze the customer environment, discover and diagnose a system or business problem.

· Work with the customer and internal teams to create detailed workflow solutions.

· Deliver and present the cloud solution and be able to articulate clear benefits and value to customers at various levels (Management, IT, user groups)

· Create and conduct product & solution presentations to customers.

· Provide solution recommendations to customers via white board presentations, conference calls, live product demonstrations and webinars.

· Responsible for providing thought leadership as it pertains to the technical aspects of proposed software/services solutions for each individual customer.

· Develop relationships with customers and vendors to better understand customer needs and expand the reach of possible solutions.

· Functions as a liaison between the customer and the product development team to help drive product innovation and quality.

· Collaborate and work closely with the other Landmark groups in the cloud Facilitate the resolution/follow up on cloud related items encountered during deployments, POCs, and UAT engagements