• Contact potential or existing customers to inform them about a product or service using scripts
• Answer questions about products or the company
• Ask questions to understand customer requirements and close sales
• Direct prospects to the field sales team when needed
• Enter and update customer information in the database
• Take and process orders in an accurate manner
• Handle grievances to preserve the company’s reputation
• Go the “extra mile” to meet sales quota and facilitate future sales
• Keep records of calls and sales and note useful information

Communication and interpersonal skills: You should have strong oral and written communication skills. You should be able to express concepts and products clearly and persuade customers of their value and benefits.Product or service knowledge: You should be familiar with the products or services you are selling. You should be able to explain the features, advantages, and different uses of the product or service to potential customers.Presentation and persuasion skills: You should be able to deliver effective sales presentations and persuade customers to purchase the product or service. You should have skills in analyzing customer needs and guiding them appropriately.Ability to handle rejection: In a tele sales job, you will face rejection from some potential customers. You should be able to handle rejection positively and continue striving for success.Self-management skills: In remote work, you will need strong abilities to manage your time and work independently. You should be organized and able to achieve set goals and adhere to schedules.Technology and computer skills: You should be familiar with remote communication tools and software used in telephone or internet sales. You should be able to effectively use email, instant messaging, and customer relationship management (CRM) systems.