JOB PURPOSE
To deliver a range of routine business support tasks, to ensure that staff are effectively supported.
6 positions are needed to provide support to the Emergency and Crisis Response unit.
KEY ACCOUNTABILITIES (not all-inclusive)
1.Assist the distribution of cards at the site and ensure proper distribution of entitlements and verify appropriate entitlements are distributed and provide feedback to field officers and others on the distribution.
2. Report periodically to the WFP officer on relevant events regarding food management, distribution, and other related issues.
3. Identify any apparent issues in the programme and report them to the appropriate personnel.
4. Respond to all inquiries/complains from suggestion boxes post distribution.
5. Ensure appropriate messages are being updated and communicated with refugees through the hotline.
6. Revise the card log and send it to finance.
7. Initiate and process administrative actions such as those found in human resources, travel, procurement, and ICT.
8. Coordinate and arrange facilities for meetings and workshops.
9. Organize and assist travel arrangements in line with administrative rules and procedures.
10. Other as requested.
Skills
STANDARD MINIMUM QUALIFICATIONS
Education: Completion of secondary school education or a bachelor's degree in Business Administration, Economics, Political Science, Social Studies or any other related field.
Experience: Three or more years of experience in general administrative work.
Knowledge & Skills:
• Ability to use standard office equipment such as photocopiers and scanners.
• Knowledge of standardized business support work routines and methods.
• Knowledge of standard office software packages, e.g. Microsoft word.
• Uses tact and courtesy to give and receive information with a variety of individuals.
• Good attention to detail in order to identify data discrepancies.
• Ability to work to deadlines and follow clear instructions.
Language: Fluency in both oral and written communication in both English & Arabic.