Job Description :-

• Supporting all university staff with any technical issues they are facing.
• Networks Troubleshooting daily both hardware and software problems for end users in a current working network environment.
• Helping academic staff with any issues related to network, internet, and software problems.
• Installing and configuring software, hardware, and networks.
• Monitoring system performance and troubleshooting issues.
• Helping academic staff with any issues related to copier machines, operating systems, and software programs.
• Installation of Windows and software.

Key Responsibilities :-

• Monitor all infrastructure servers.
• Technical issues.
• Network and Internet Performance.
• Set up workstations with computers and necessary peripheral devices (routers, printers, etc.)
• Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging, etc.)
• Check Smartboards and projectors problems 
• Follow up all operating systems and legal software licenses.
• Diagnosing and solving hardware or software faults
• Technical issues: Smartboards, projectors, and Copier machines.
• Set up new user accounts and workstations.

Requirements :-

• A bachelor's degree in computer science engineering or a relevant field is a must.
• Experience 2- 4 years.  
• Certified: Cisco ( CCNA ), Microsoft ( MCSE ).
• Good Knowledge of Firewall & Network Security.
• Good Knowledge of Cisco and HP switches. 
• Good Knowledge of Email Server ( Google Apps, Office 365 ).
• Good Knowledge of Active Directory, DHCP, and DNS Server.  
• Good Knowledge of Network Devices and hardware maintenance.
• Good Knowledge of Network tools for monitoring.