Role Description

We’re looking for a Professional Sales Coordinator at Egyptian Engineering Company on the 6th of October. The Sales Coordinator will coordinate sales activities, provide excellent customer service, and support sales operations. They will communicate with clients, manage sales documentation, and assist the sales team in achieving their targets.

Job Duties:

• Coordinate sales team by managing schedules, filing important documents, and communicating relevant information.
• Ensure the adequacy of sales-related equipment or material.
• Respond to complaints from customers and give after-sales support when requested.
•  Store and sort financial and non-financial data in electronic form and present reports.
• Handle the processing of all orders with accuracy and timeliness.
•  Inform clients of unforeseen delays or problems.
• Monitor the team’s progress, identify shortcomings, and propose improvements.
•  Assist in the preparation and organizing of promotional material or events.
•  Ensure adherence to laws and policies.
• Collaborate with senior sales staff to create and maintain sales reports.
• Establish active communication and engage with Sales Representatives to ensure prompt processing of orders.
• Contribute to overall customer satisfaction by promptly responding to communications.
• Support senior management by informing customers about delivery dates and possible delays.
• Arrange for the creation and distribution of supporting documents and presentations to help the sales team generate business leads.
• Maintain organized sales records and report month-end goal-setting to the senior management team.